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Full Potential Solutions Interview Questions and Answers
8 Interview questions
Customer satisfaction reflects positive experiences, while irate customers indicate dissatisfaction and unresolved issues.
Customer satisfaction is achieved when expectations are met or exceeded, e.g., timely service and quality products.
Irrate customers often express frustration due to unmet expectations, e.g., long wait times or poor product quality.
Satisfied customers are likely to return and recommend the servi...
A regression framework is designed by defining the problem, selecting the appropriate algorithm, preparing the data, training the model, and evaluating its performance.
Define the problem and select the appropriate algorithm
Prepare the data by cleaning, transforming, and splitting into training and testing sets
Train the model using the training set
Evaluate the model's performance using the testing set and metrics s...
No, I will never skip testing or provide false results.
Testing is crucial for ensuring the quality and safety of the product.
Providing false results can have serious consequences for the company and its customers.
Skipping testing goes against ethical and professional standards.
I will always prioritize the accuracy and integrity of the testing process.
There are various testing frameworks available for chat bots such as Botium, Testim, and Dialogflow.
Botium is an open-source chatbot testing framework that supports multiple platforms and languages.
Testim is a cloud-based testing platform that offers AI-powered chatbot testing.
Dialogflow provides a testing console to test the chatbot's responses and intents.
It depends on the specific use case and requirements of the chat bot.
Batch processing can be useful for handling large volumes of requests and responses.
Real-time processing may be necessary for certain types of chat bots, such as those used for customer support.
Consider the trade-offs between response time and accuracy when deciding on a processing approach.
Test cases for a chatbot should cover various user interactions and scenarios to ensure functionality and user satisfaction.
Verify chatbot responds correctly to greetings (e.g., 'Hello', 'Hi').
Test handling of FAQs (e.g., 'What are your hours?').
Check for proper escalation to human agents when needed.
Ensure chatbot understands and responds to varied phrasing (e.g., 'Can you help me?' vs. 'I need assistance').
Valid...
Test cases for login scenarios
Verify successful login with valid credentials
Verify error message for invalid username/password
Verify session timeout after inactivity
Verify account lockout after multiple failed attempts
Agile ceremonies are essential for effective collaboration and communication within Agile teams.
Agile ceremonies are regular meetings that help teams stay aligned and focused on their goals.
These ceremonies include daily stand-ups, sprint planning, sprint reviews, and retrospectives.
They provide opportunities for team members to share progress, identify obstacles, and make adjustments.
Agile methodologies promote f...
Full Potential Solutions Interview Experiences
9 interviews found
Anonymous
(1 Question)
- Q1. First and second round done via virtual by global recurter global recurter said that u have final round assement round upon arriving, I was given an operations round instead. Some one conducted the inter...
Interview Preparation Tips
Purnima Devendra
Selected
I appeared for an interview in Feb 2025, where I was asked the following questions.
- Q1. How would you grow in this organization
- Ans.
I would focus on continuous learning, team collaboration, and leadership development to grow within the organization.
Pursue professional development opportunities, such as workshops and certifications, to enhance my skills.
Foster a collaborative team environment by encouraging open communication and sharing best practices.
Seek mentorship from senior leaders to gain insights and guidance on career progression.
Set clear,...
- Q2. Difference between customer satisfaction and irrate customers
- Ans.
Customer satisfaction reflects positive experiences, while irate customers indicate dissatisfaction and unresolved issues.
Customer satisfaction is achieved when expectations are met or exceeded, e.g., timely service and quality products.
Irrate customers often express frustration due to unmet expectations, e.g., long wait times or poor product quality.
Satisfied customers are likely to return and recommend the service, w...
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.
Interviewer was rude
(2 Questions)
- Q1. Interviewer Spent lot of time exaggerating about the company values and principles
- Q2. Tell me about yourself
Interview Preparation Tips
Selected
I appeared for an interview before Jul 2024, where I was asked the following questions.
- Q1. Overall Experience
- Ans.
I have over 5 years of experience in technical recruiting, specializing in IT and engineering roles across various industries.
Successfully filled over 200 technical positions, including software engineers and data scientists.
Developed strong relationships with hiring managers to understand their needs and culture.
Utilized various sourcing techniques, including LinkedIn, job boards, and networking events.
Implemented an ...
- Q2. Availability to join
- Ans.
I am available to join immediately, bringing my skills and enthusiasm to contribute effectively from day one.
I can start immediately as I am currently not employed.
I am flexible with my schedule and can accommodate any onboarding process.
I am eager to begin and contribute to the team as soon as possible.
Selected
I applied via Referral and was interviewed in May 2023. There were 4 interview rounds.
(1 Question)
- Q1. Previous company work profile To keep a good communication for any topic which will be provided
(1 Question)
- Q1. Same as for question one Why would you like to join this organisation
Chat test and versant test
Interview Preparation Tips
- Finance
- Customer Service
- blended process
Shawn Singh
Selected
I appeared for an interview before Mar 2024.
You will receive a link for the Altitude Test.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you provide a description of your previous experience at the company, including details about your job role?
(1 Question)
- Q1. The HR will request an experience letter and pay slip from the previous company, and will also discuss salary expectations.
PUJA HAZRA
Selected
I applied via Approached by Company and was interviewed before Aug 2020. There were 3 interview rounds.
(1 Question)
- Q1. Various questions about Conversional AI
I had to create an architecture design of a conversational AI flow
(1 Question)
- Q1. Casual ice-breaking followed by Salary Negotiations
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2022. There were 4 interview rounds.
Aptitude test with typing speed check and versant.
(1 Question)
- Q1. About the past experiences and education
(2 Questions)
- Q1. Operations round on one on one basis
- Q2. About yourself and experience
I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Scenario based question to write test cases for chatbot
- Ans.
Test cases for a chatbot should cover various user interactions and scenarios to ensure functionality and user satisfaction.
Verify chatbot responds correctly to greetings (e.g., 'Hello', 'Hi').
Test handling of FAQs (e.g., 'What are your hours?').
Check for proper escalation to human agents when needed.
Ensure chatbot understands and responds to varied phrasing (e.g., 'Can you help me?' vs. 'I need assistance').
Validate e...
- Q2. Login scenarios - write test cases
(3 Questions)
- Q1. Question testing framework for chat bot?
- Ans.
There are various testing frameworks available for chat bots such as Botium, Testim, and Dialogflow.
Botium is an open-source chatbot testing framework that supports multiple platforms and languages.
Testim is a cloud-based testing platform that offers AI-powered chatbot testing.
Dialogflow provides a testing console to test the chatbot's responses and intents.
- Q2. Will you prefer batch processing for chat bot responses?
- Ans.
It depends on the specific use case and requirements of the chat bot.
Batch processing can be useful for handling large volumes of requests and responses.
Real-time processing may be necessary for certain types of chat bots, such as those used for customer support.
Consider the trade-offs between response time and accuracy when deciding on a processing approach.
- Q3. Will you skip testing and provide false results?
- Ans.
No, I will never skip testing or provide false results.
Testing is crucial for ensuring the quality and safety of the product.
Providing false results can have serious consequences for the company and its customers.
Skipping testing goes against ethical and professional standards.
I will always prioritize the accuracy and integrity of the testing process.
(3 Questions)
- Q1. Question on changes and testing the same.
- Q2. How do you design regression framework
- Ans.
A regression framework is designed by defining the problem, selecting the appropriate algorithm, preparing the data, training the model, and evaluating its performance.
Define the problem and select the appropriate algorithm
Prepare the data by cleaning, transforming, and splitting into training and testing sets
Train the model using the training set
Evaluate the model's performance using the testing set and metrics such a...
- Q3. Agile ceremonies and why Agile?
- Ans.
Agile ceremonies are essential for effective collaboration and communication within Agile teams.
Agile ceremonies are regular meetings that help teams stay aligned and focused on their goals.
These ceremonies include daily stand-ups, sprint planning, sprint reviews, and retrospectives.
They provide opportunities for team members to share progress, identify obstacles, and make adjustments.
Agile methodologies promote flexib...
Interview Preparation Tips
Skills evaluated in this interview
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Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Oops concept and MSSQL
Interview Preparation Tips
Full Potential Solutions Interview FAQs
The duration of Full Potential Solutions interview process can vary, but typically it takes about less than 2 weeks to complete.
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Full Potential Solutions Interviews By Designations
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based on 7 interview experiences
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Full Potential Solutions Reviews and Ratings
based on 38 reviews
Rating in categories
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Customer Service Associate
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