Upload Button Icon Add office photos

Allianz Technology

Compare button icon Compare button icon Compare

Filter interviews by

Allianz Technology Customer Service Executive Interview Questions and Answers

Updated 22 Feb 2025

Allianz Technology Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Why do you wanna join here
  • Ans. 

    I am passionate about providing excellent customer service and believe this company aligns with my values and goals.

    • Passionate about customer service

    • Alignment with company values and goals

    • Excited about potential growth opportunities

  • Answered by AI
  • Q2. What the special quality do you have related this field.
  • Ans. 

    I have excellent communication skills and a strong ability to empathize with customers.

    • Strong communication skills to effectively interact with customers

    • Ability to empathize with customers and understand their needs

    • Problem-solving skills to address customer concerns and find solutions

    • Patience and resilience to handle challenging situations

    • Experience in handling customer inquiries and resolving issues efficiently

  • Answered by AI
  • Q3. Tell me about your self and what the special skills do you have
  • Ans. 

    I am a dedicated and experienced customer service executive with strong communication and problem-solving skills.

    • Excellent communication skills, both verbal and written

    • Strong problem-solving abilities

    • Ability to remain calm and professional in high-pressure situations

    • Experience in handling customer inquiries and resolving issues efficiently

    • Proficient in using CRM software to track customer interactions

  • Answered by AI
  • Q4. Tell about celebi aviation role for customer service executive
  • Ans. 

    Celebi Aviation plays a crucial role in providing excellent customer service as a Customer Service Executive.

    • Celebi Aviation focuses on ensuring customer satisfaction through efficient and timely service

    • Customer Service Executives at Celebi Aviation handle inquiries, complaints, and feedback from passengers

    • They assist passengers with check-in, boarding, and other travel-related services

    • Customer Service Executives also ...

  • Answered by AI
  • Q5. Where you be working continoulsy over here.
  • Ans. 

    Yes, I have a strong track record of working continuously in previous customer service roles.

    • I have consistently met and exceeded customer service targets in my previous roles.

    • I have a proven ability to handle high volume of customer inquiries and resolve issues efficiently.

    • I am dedicated to providing excellent customer service and ensuring customer satisfaction.

    • I am comfortable working in a fast-paced environment and ...

  • Answered by AI

Top trending discussions

View All
Engineering - Software & QA
2w
a senior software engineer
.NET's Future & Senior Dev Salary Trends
I'm a Full Stack .NET Dev with 6+ years of experience. Seeing a lot of posts on LinkedIn saying .NET (especially .NET Core) might get replaced by stacks like Java/Spring or Python/Django or Next soon. What's the typical salary range in India for someone with my experience right now? Would love some insights from the community! Also, how can I stay ahead of the competition?
Got a question about Allianz Technology?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Related to networking
Round 3 - One-on-one 

(1 Question)

  • Q1. Networking related question
Round 4 - HR 

(1 Question)

  • Q1. Why we do choose this Role

Interview Preparation Tips

Interview preparation tips for other job seekers - Not good for customer supportive role

Customer Service Executive Interview Questions Asked at Other Companies

Q1. How would you handle a situation where a customer receives non-ve ... read more
Q2. How would you handle a customer complaint that a delivery person ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you receive a call from a very frustrated customer, how will y ... read more

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Describe yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - just speak about yourself for 2 minutes without gaps loudly thats it and dont tell salary requirement
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. What are KPIs of customer service
  • Ans. 

    KPIs in customer service measure performance and effectiveness in meeting customer needs and enhancing satisfaction.

    • Customer Satisfaction Score (CSAT): Measures customer satisfaction through surveys post-interaction.

    • Net Promoter Score (NPS): Gauges customer loyalty by asking how likely they are to recommend the service.

    • First Response Time (FRT): The average time taken to respond to a customer's initial inquiry.

    • Resoluti...

  • Answered by AI
  • Q2. How many types of chat nd mail process nd how does it work
  • Ans. 

    There are various types of chat and mail processes in customer service, each serving unique communication needs.

    • 1. Live Chat: Real-time interaction with customers, e.g., website chat support.

    • 2. Email Support: Asynchronous communication, e.g., responding to customer inquiries via email.

    • 3. Chatbots: Automated responses for common queries, e.g., FAQ bots on websites.

    • 4. Social Media Messaging: Engaging customers through pl...

  • Answered by AI

Interview Questionnaire 

1 Question

  • Q1. Interview round was good, they just ask me about the basics of testing and BA concepts.

I appeared for an interview in Jun 2017.

Interview Questionnaire 

1 Question

  • Q1. Questions related to core java, advanced java, programs,

Interview Preparation Tips

Round: Technical + HR Interview
Experience: Previous work experience scenarios based questions

Interview Questionnaire 

1 Question

  • Q1. Exam was conducted on programmes. 10 questions were asked
Are these interview questions helpful?

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you approach a problem

Interview Preparation Tips

Interview preparation tips for other job seekers - just keep calm. It went good as expected.

I applied via LinkedIn and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics Of JS

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. There were two round of technical Interview followed by HR discussion
  • Q2. Questions were from OOPs, .Net Framework, Current Project, SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident even if you don't know the answer, Prepare well with basics

Allianz Technology Interview FAQs

How many rounds are there in Allianz Technology Customer Service Executive interview?
Allianz Technology interview process usually has 1 rounds. The most common rounds in the Allianz Technology interview process are HR.

Tell us how to improve this page.

Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Easy 100%

Duration

Less than 2 weeks 100%
View more

Interview Questions from Similar Companies

EPAM Systems Interview Questions
3.7
 • 568 Interviews
Synechron Interview Questions
3.5
 • 374 Interviews
Movate Interview Questions
3.3
 • 269 Interviews
SS&C TECHNOLOGIES Interview Questions
3.3
 • 182 Interviews
Globant Interview Questions
3.7
 • 180 Interviews
ThoughtWorks Interview Questions
3.9
 • 156 Interviews
Luxoft Interview Questions
3.7
 • 128 Interviews
View all
Allianz Technology Customer Service Executive Salary
based on 5 salaries
₹2.2 L/yr - ₹3.7 L/yr
5% less than the average Customer Service Executive Salary in India
View more details

Allianz Technology Customer Service Executive Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
Senior Software Engineer
500 salaries
unlock blur

₹4.7 L/yr - ₹18 L/yr

Senior Analyst
349 salaries
unlock blur

₹4.8 L/yr - ₹16.1 L/yr

System Specialist
267 salaries
unlock blur

₹8 L/yr - ₹25.8 L/yr

Software Engineer
256 salaries
unlock blur

₹3 L/yr - ₹8.3 L/yr

Business Analyst
208 salaries
unlock blur

₹4.6 L/yr - ₹19 L/yr

Explore more salaries
Compare Allianz Technology with

Synechron

3.5
Compare

Movate

3.3
Compare

Sopra Steria

3.8
Compare

NCR Corporation

3.7
Compare
write
Share an Interview