BT Group Property Manager Interview Questions and Answers

Topic-Project management, duraion 20 Min

Civil structure, duration 45 min, some what mechanical tower structure.

Q1. How do you manage daily logs
Ans. 
I manage daily logs by documenting tasks, progress, issues, and resolutions.
• I use project management software to create and update daily logs

• I include details such as tasks completed, milestones achieved, issues encountered, and resolutions implemented

• I prioritize entries based on importance and urgency

• I review and update daily logs regularly to ensure accuracy and completeness
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Q1. Tell us about urself
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Q2. What telecom or product roles you had performed and challenges around it
Ans. 
I have managed telecom projects, focusing on product launches and overcoming challenges like regulatory compliance and team coordination.
• Led a team to launch a new VoIP product, overcoming initial resistance from stakeholders by demonstrating market demand.

• Faced challenges with regulatory compliance in multiple regions, which required extensive research and collaboration with legal teams.

• Implemented Agile methodologies...read more
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Q1. Project management
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Q1. Basic about us and job profile
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Q1. Tell about your self
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Q2. How you will handle critical projects
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Q3. How you handle if project isnot delivered on time?
Ans. 
I would assess the reasons for the delay, communicate with stakeholders, adjust timelines if necessary, and implement strategies to expedite the project.
• Assess the reasons for the delay to identify any bottlenecks or issues

• Communicate with stakeholders to update them on the situation and discuss potential solutions

• Adjust timelines if necessary to accommodate the delay and set realistic expectations

• Implement strategies ...read more
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Q1. What is the process of background verification?
Ans. 
Background verification is the process of verifying a candidate's credentials, work history, education, and criminal record.
• Verify candidate's identity through official documents like passport or driver's license

• Check candidate's work history by contacting previous employers

• Verify candidate's education credentials by contacting educational institutions

• Conduct criminal background checks through police records or backgro...read more
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Q2. What are the details of your work experience?
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Q1. Can you tell me about yourself?
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Q2. What are the details of the telecommunication products?
Ans. 
Telecommunication products include devices and services used for communication over long distances.
• Telecommunication products can include smartphones, landline phones, routers, modems, and satellite phones.

• Services such as internet, phone, and cable TV are also considered telecommunication products.

• Examples of telecommunication companies include AT&T, Verizon, and T-Mobile.
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Q3. What are the detailed concepts and principles of topology?
Ans. 
Topology is a branch of mathematics that deals with the properties of space that are preserved under continuous deformations.
• Topology studies the properties of space that are preserved under continuous deformations.

• It focuses on concepts like continuity, compactness, connectedness, and convergence.

• Examples include the study of shapes like spheres, tori, and Möbius strips.

• Topology is used in various fields such as physi...read more
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Q4. What are the details of your Key Performance Indicators (KPIs) and the achievements you have accomplished?
Ans. 
My KPIs include project completion rate, budget adherence, client satisfaction, and team performance.
• Maintained a project completion rate of 95% by effectively managing timelines and resources

• Achieved a budget adherence of 98% by closely monitoring expenses and making adjustments as needed

• Received consistently high client satisfaction scores, with an average rating of 4.8 out of 5

• Improved team performance by implementi...read more
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Q1. Can you describe your work experience?
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Q2. What are the parameters used for Key Performance Indicators (KPI) and scorecards?
Ans. 
Parameters for KPI and scorecards include relevance, measurability, achievability, time-bound, and alignment with organizational goals.
• Relevance: KPIs should directly align with the objectives of the project or organization.

• Measurability: KPIs should be quantifiable and measurable to track progress.

• Achievability: KPIs should be realistic and achievable within the given resources.

• Time-bound: KPIs should have a specific ...read more
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Q3. Telecommunication product list and in depth of the product
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Q4. What achievements have you accomplished throughout your career?
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Q5. What customer segments have you handled, and what experiences have you gained from them?
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Q1. Tell me about yourself.
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Q2. Can you provide details about your work experience?
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Q3. Customer experience received in tricky situation
Ans. 
In a tricky situation, I ensured the customer's experience was positive by addressing their concerns promptly and offering solutions.
• Maintained open communication with the customer to understand their needs and concerns

• Offered alternative solutions to resolve the tricky situation

• Ensured timely follow-up to ensure customer satisfaction

• Provided exceptional customer service to turn the situation around
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Q1. CTC related query
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Q2. Benefits of organisation
Ans. 
Organizational benefits include improved efficiency, increased productivity, better communication, and enhanced teamwork.
• Improved efficiency through streamlined processes and workflows

• Increased productivity due to clear goals and effective resource allocation

• Better communication among team members and stakeholders

• Enhanced teamwork leading to successful project outcomes

• Opportunities for professional growth and developme...read more
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Q1. What are Scrum Values?
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Q2. What are the different Scrum events.
Ans. 
Scrum events include Sprint Planning, Daily Standup, Sprint Review, Sprint Retrospective.
• Sprint Planning: At the beginning of each sprint, the team plans the work to be done.

• Daily Standup: A daily meeting where team members discuss progress, plans, and any obstacles.

• Sprint Review: At the end of the sprint, the team demonstrates the completed work to stakeholders.

• Sprint Retrospective: A meeting after the sprint to refle...read more
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Q3. Phases of project life cycle.
Ans. 
The phases of project life cycle include initiation, planning, execution, monitoring and controlling, and closing.
• Initiation: Define the project at a broad level and obtain approval to start.

• Planning: Develop a roadmap for how the project will be executed, monitored, and controlled.

• Execution: Implement the project plan.

• Monitoring and Controlling: Track, review, and regulate the progress and performance of the project.

• C...read more
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Q4. What is a risk?
Ans. 
A risk is a potential event or situation that could have negative impacts on a project's objectives.
• A risk is an uncertain event or condition that, if it occurs, could have a positive or negative effect on a project's objectives.

• Risks can be internal or external to the project.

• Examples of risks include budget overruns, schedule delays, resource constraints, and technical failures.
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