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Cito Infotech Technical Support Engineer Interview Questions and Answers

Updated 24 Jan 2023

Cito Infotech Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. Tell me about you and about your roles and Responsibility in previous company?
  • Ans. 

    As a Technical Support Engineer, I provided solutions to customer issues, ensuring high satisfaction and efficient problem resolution.

    • Customer Support: Assisted customers with technical issues via phone, email, and chat, resolving 95% of inquiries on the first contact.

    • Troubleshooting: Diagnosed hardware and software problems, using tools like remote desktop to guide users through solutions.

    • Documentation: Created and ma...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Configuration of outlook and difference between pop3 and IMAP?
  • Ans. 

    POP3 and IMAP are two different protocols used for email retrieval in Outlook.

    • POP3 downloads emails from the server to the local device and deletes them from the server, while IMAP keeps the emails on the server and syncs changes between the server and local device.

    • POP3 is best for users who want to keep their inbox clean and organized, while IMAP is best for users who access their email from multiple devices.

    • To config...

  • Answered by AI
  • Q2. Difference between Gmail and office 365?
  • Ans. 

    Gmail is a free email service provided by Google while Office 365 is a subscription-based service provided by Microsoft.

    • Gmail offers 15 GB of free storage while Office 365 offers 1 TB of storage with subscription

    • Gmail has a simple and user-friendly interface while Office 365 has a more complex interface with more features

    • Gmail is better for personal use while Office 365 is better for business use

    • Gmail has limited colla...

  • Answered by AI
  • Q3. Question about Technical skills?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good improved company as per reviews but wait for more advice

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy aptitude questions based on logical reasoning and basic maths.

Round 2 - Coding Test 

Easy logic-based question based on arrays and strings with some javascript output-based questions.

Round 3 - Coding Test 

Discussion about the projects that I made in college and the tech stack I know.
1 basic array/string-based problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy to crack as no extensive DSA knowledge is required, basic logical reasoning and coding skills are enough.
PS: This was in 2015 but as per my knowledge the process is still the same.

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I appeared for an interview before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Java related questions on Oops concept and Multithreading

Interview Preparation Tips

Round: Test
Experience: Simple aptitude and reasoning questions little java based programming
Tips: Basic programming knowledge and good aptitude
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Normal questions on Java, basic programming questions like reverse no. , String related and logical coding
Tips: What u mentioned on your resume go through that only, they will not ask apart from your resume

Skills: How Well You Are Able To Communicate What You Wanted To Tell, Programming
College Name: SRCEM
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is a pointer to pointer
  • Q2. Class, object, inheritance, polymorphism,dbms

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on pointers,work on ds, study network analysis, learn more about the job and company

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What are the main principles of the Java
  • Q2. What is the different between == and equals method

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is jdk, string related questions, basic java oops questions?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Spring boot related questions
  • Q2. Java related questios
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal apptitude queations were asked in this round

Round 2 - Technical 

(1 Question)

  • Q1. Questions on javascript Basic of HTML, CSS

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for basics
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Sep 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I have cleared the first test

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self and some language based questions.
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Second round is phone call interview. I have cleared that round also.

I applied via Campus Placement and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

They have an Online Aptitude cum coding test which contains some 20-30 Question to be done in 3Hrs.
20 Questions of Aptitude and 10 Questions of coding(Which includes Display output and correct the program Questions)

Round 2 - Coding Test 

Easy Interview lasting about 30-45 Mins
They mostly ask questions based on projects and they like to see some certifications.
DSA questions were easy to medium.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare for DSA and have some good projects to speak about them.

Cito Infotech Interview FAQs

How many rounds are there in Cito Infotech Technical Support Engineer interview?
Cito Infotech interview process usually has 3 rounds. The most common rounds in the Cito Infotech interview process are Technical, Resume Shortlist and Telephonic Call.
How to prepare for Cito Infotech Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cito Infotech. The most common topics and skills that interviewers at Cito Infotech expect are CCNA, Technical Support, Networking, A+ and Active Directory.
What are the top questions asked in Cito Infotech Technical Support Engineer interview?

Some of the top questions asked at the Cito Infotech Technical Support Engineer interview -

  1. Configuration of outlook and difference between pop3 and IM...read more
  2. Difference between Gmail and office 3...read more
  3. Question about Technical skil...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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Cito Infotech Technical Support Engineer Salary
based on 14 salaries
₹1.5 L/yr - ₹4.5 L/yr
43% less than the average Technical Support Engineer Salary in India
View more details

Cito Infotech Technical Support Engineer Reviews and Ratings

based on 7 reviews

3.7/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

2.4

Salary

4.4

Job security

2.6

Company culture

1.8

Promotions

3.2

Work satisfaction

Explore 7 Reviews and Ratings
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