Courtyard by Marriott Associate Interview Questions and Answers

Q1. How will you handle veg nonveg concern ?
Add your answer
Q2. How to handle angary customer?
Ans. 
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
• Listen actively to the customer's concerns without interrupting them

• Empathize with the customer's frustration and acknowledge their feelings

• Apologize for any inconvenience caused and take responsibility for finding a solution

• Offer a solution that meets the customer's needs and expectations

• Follow up with the customer to e...read more
Answered by AI
Add your answer

Quant,Logical Reasoning

Simple Aptitude and Case study

Q1. Tell Me About yourself?
Ans. 
Experienced team lead with a strong background in project management and a passion for fostering team collaboration and growth.
• Over 8 years of experience in project management, leading cross-functional teams to deliver projects on time and within budget.

• Successfully managed a team of 10 in a recent project, resulting in a 20% increase in efficiency and a 15% reduction in costs.

• Strong communication skills, demonstrated ...read more
Answered by AI
View 1 more answer
Q2. Please share your prior experience?
Add your answer
Q3. Situation Based Questions?
Ans. 
In a team lead role, handling situations effectively is crucial for team success and morale.
• Assess the situation quickly: For example, if a team member is underperforming, identify the root cause.

• Communicate openly: Hold a one-on-one meeting to discuss concerns and listen to their perspective.

• Encourage collaboration: Organize team brainstorming sessions to foster a supportive environment.

• Set clear expectations: Define ...read more
Answered by AI
Add your answer
Q4. Flexibility about timings and hybrid solution? Will get back to you. Thanks
Add your answer

Q1. What do you know about hospitality?
Ans. 
Hospitality is the act of providing a welcoming and accommodating environment for guests or customers.
• Hospitality involves creating a positive experience for guests or customers

• It includes providing excellent customer service and anticipating needs

• Hospitality can be found in various industries such as hotels, restaurants, and tourism

• Examples include greeting guests with a smile, offering assistance, and ensuring a comf...read more
Answered by AI
Add your answer
Q2. What do you understand by budgeting and forecasting? Have you done it previously?
Ans. 
Budgeting and forecasting involve planning and predicting financial outcomes for a specific period of time.
• Budgeting is the process of creating a detailed plan for how to allocate resources and expenses within a specific timeframe.

• Forecasting involves predicting future financial outcomes based on historical data and trends.

• Budgeting helps in setting financial goals and monitoring expenses, while forecasting helps in ma...read more
Answered by AI
Add your answer

Q1. Introduction and about my experience
Add your answer
Q2. Technical questions about service
Add your answer
Q3. Why you want to join hyatt?
Add your answer

Q1. Are you comfortable with 24 7 shift
Ans. 
Yes
• I am comfortable with working in a 24/7 shift as a Team Lead.

• I understand the importance of round-the-clock availability and support.

• I have previous experience managing teams in a 24/7 shift environment.

• I am adaptable and can handle the challenges that come with working non-traditional hours.
Answered by AI
Add your answer
Q2. I said no, but they prefer someone who is flexible with shift timings
Add your answer

Q1. Why you would like to work with us?
Add your answer
Q2. Where do you see yourself after 5 years?
Add your answer

Q1. What is wine and how many types are there?
Ans. 
Wine is an alcoholic beverage made from fermented grapes. There are several types of wine including red, white, rosé, and sparkling.
• Wine is made from fermented grapes

• There are different types of wine such as red, white, rosé, and sparkling

• Each type of wine has its own unique flavor profile and characteristics
Answered by AI
View 1 more answer
Q2. Can you explain types of services?
Ans. 
Types of services include table service, counter service, buffet service, and self-service.
• Table service involves a server bringing food and drinks to the table.

• Counter service requires customers to order and pick up their food at a counter.

• Buffet service allows customers to serve themselves from a variety of dishes.

• Self-service involves customers preparing their own food or drinks.
Answered by AI
Add your answer

Q1. What do you know about French course of menu ?
Ans. 
French course of menu typically consists of multiple courses served in a specific order.
• French menu usually includes appetizers (entrées), main courses (plats principaux), cheese courses, and desserts.

• Each course is served in a specific order, starting with appetizers and ending with dessert.

• French menus often feature regional specialties and seasonal ingredients.

• Wine pairings are commonly recommended with each course ...read more
Answered by AI
View 2 more answers

Q1. What is your qualification
Ans. 
I have a diploma in Culinary Arts and completed a professional training program in a renowned restaurant.
• Diploma in Culinary Arts

• Professional training program in a renowned restaurant
Answered by AI
Add your answer
Q2. Who are there in your family
Ans. 
I have a small family consisting of my parents and my younger sister.
• Parents

• Younger sister
Answered by AI
Add your answer

Q1. What is your name
Ans. 
My name is John Smith.
• My name is John

• Last name is Smith

• Common name combination
Answered by AI
Add your answer
Q2. What is your family background
Ans. 
My family background is diverse and multicultural, with a strong emphasis on traditional cooking and culinary skills.
• My family comes from various cultural backgrounds, including Italian, Indian, and Chinese.

• Cooking and sharing meals together has always been a big part of our family gatherings.

• I have learned traditional recipes and cooking techniques from different family members.

• My family values the importance of good ...read more
Answered by AI
Add your answer

Q1. Tell me about your self
Ans. 
My name is sohil I am from Uttarakhand and I am 21 years old And I have completed my schooling from TGIC khatima college Uttarakhand 2021 and I have done my level 3 Advan diploma from IIHCA khatima and I have completed my IT from hyatt hotel raipur chhattisgarh
Answered Anonymously
Add your answer
Q2. Work experience
Add your answer
Q3. Family background
Add your answer
Q4. Food safety management
Ans. 
Food free from hazards and safe for Consumption,not causing harm or illness
Answered Anonymously
Add your answer
Q5. Food temperature
Add your answer
Q6. Different types of shopping board
Ans. 
Shopping boards are essential tools in kitchens, used for food preparation and serving, available in various materials and sizes.
• Wooden boards: Durable and ideal for cutting vegetables and meats, e.g., maple or bamboo.

• Plastic boards: Lightweight and easy to clean, often color-coded for different food types, e.g., red for raw meat.

• Glass boards: Non-porous and hygienic, suitable for serving but can dull knives, e.g., tem...read more
Answered by AI
View 1 more answer