Courtyard by Marriott Guest Service Associate Interview Questions and Answers

Just normal GD session.

Q1. Simple conversation.
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Q1. With F&B manager.
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Q1. With HR director.
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Tell me about yourself.
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Q1. About Guest Service Associate
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Ukraine-Russia war

About Oberoi group

Q1. Tell about yourself
Ans. 
Enthusiastic Guest Service Associate with a passion for customer satisfaction and a knack for problem-solving in fast-paced environments.
• Background in hospitality with over 3 years of experience in customer service roles.

• Skilled in handling guest inquiries and resolving complaints effectively, ensuring a positive experience.

• Proficient in using reservation systems and managing bookings, enhancing operational efficiency.

• ...read more
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Q2. Which department you are interested and why
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Q1. What makes you best for this department
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Positive thinking skills

Digital marketing in next generation

Q1. Why should hire you
Ans. 
I have excellent communication skills, a strong customer service background, and a passion for providing exceptional guest experiences.
• I have a proven track record of delivering outstanding customer service in my previous roles.

• I am highly skilled in effectively communicating with guests and resolving their issues or concerns.

• I have a friendly and approachable demeanor, which helps in creating a welcoming atmosphere fo...read more
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Q1. What did you learn in your internship
Ans. 
I gained valuable insights into teamwork, project management, and industry-specific skills during my internship experience.
• Developed strong teamwork skills by collaborating with diverse teams on projects, such as a marketing campaign for a new product.

• Learned project management techniques, including Agile methodologies, which helped streamline our workflow and improve efficiency.

• Gained hands-on experience with industry...read more
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Q2. What's happening in the world , India or whats in the news
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Q3. Share a situation when you handled guest
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Q4. Tell us about the hotel where you trained
Ans. 
I trained at a luxurious beachfront hotel known for its exceptional service and stunning ocean views.
• The hotel featured 200 elegantly designed rooms with private balconies overlooking the sea.

• It had a world-class spa offering a range of treatments, including massages and facials.

• The on-site restaurant specialized in fresh seafood and local cuisine, with a menu that changed seasonally.

• I participated in various departmen...read more
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Q5. What do you know about the Oberoi
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Q1. Technical Questions department specific
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