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Cybaem Tech Desktop Support Interview Questions and Answers

Updated 8 Jan 2025

Cybaem Tech Desktop Support Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What steps are involved in operating system installation?
  • Ans. 

    Steps involved in operating system installation

    • 1. Prepare installation media (e.g. USB drive, DVD)

    • 2. Boot from the installation media

    • 3. Follow on-screen prompts to select language, time zone, etc.

    • 4. Choose installation type (e.g. clean install, upgrade)

    • 5. Partition the hard drive if necessary

    • 6. Install the operating system files

    • 7. Configure settings and user accounts

    • 8. Install drivers and updates

    • 9. Reboot the system an...

  • Answered by AI
  • Q2. What are the steps involved in network troubleshooting?
  • Ans. 

    Network troubleshooting involves identifying, isolating, and resolving issues affecting network performance.

    • Identify the issue by gathering information from users and network devices

    • Isolate the issue by checking network configurations, cables, and devices

    • Resolve the issue by implementing solutions such as restarting devices or reconfiguring settings

  • Answered by AI

Top trending discussions

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Salary Discussions
2w
a full stack developer
No Salary Discussion in My Appraisal — What’s Your Experience?
In my appraisal meeting, they didn’t ask or discuss my expectations about my salary or hike percentage. The entire discussion was only about feedback and performance review. After the meeting, I asked why they didn’t allow me to share my expectations or reveal my hike numbers. They told me that the hike numbers would be decided only by the owner and then they would inform me. I feel an appraisal meeting should include open discussion about both performance and future expectations. What are your thoughts? Does this happen in your company too?
Got a question about Cybaem Tech?
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Interview questions from similar companies

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. Should say a few differences between both
  • Answered Anonymously
  • Q4. What are the typed of software that we use on our systems
  • Ans. Should say about the OS available in the market
  • Answered Anonymously
  • Q5. What was your expectations about salary
  • Ans. I am open to discussion regarding my salary expectations. However, given my salary in my previous position as well as my industry knowledge and experience.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Desktop Support Interview Questions Asked at Other Companies

asked in Wipro
Q1. What do you know about the Blue Screen of Death error?
asked in Cybaem Tech
Q2. What are the steps involved in network troubleshooting?
asked in Cybaem Tech
Q3. What steps are involved in operating system installation?
Q4. How do you troubleshoot a PC with a 'no display' problem?
Q5. full form of Cmos Battery what working

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Oct 2022. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous company experiences and about roles and responsibilities.
  • Q2. Salary discussion and some basic formalities for onboarding
  • Q3. What kind of basic problems are there in a laptop or a desktop? What are the parts available in a desktop? About os related issues or some networking related query.
  • Ans. 

    Basic problems in laptops/desktops, desktop parts, OS and networking issues.

    • Basic problems: slow performance, overheating, hardware failure, software issues

    • Desktop parts: motherboard, CPU, RAM, hard drive, power supply, graphics card

    • OS issues: installation, updates, compatibility, driver issues

    • Networking issues: connectivity, speed, security

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Device Drivers
  • Operating Systems
  • Computer Hardware
  • Network Engineering
Interview preparation tips for other job seekers - Enjoy the time and friendship you get inside organisation. Team leader and L2 are quite awesome but need to ask more query about process to learn new things for level up.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

I applied via Other and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your first priority for costmer?
  • Ans. 

    The first priority for a customer is to provide excellent customer service and meet their needs.

    • Listen to the customer's needs and concerns

    • Offer personalized solutions

    • Provide prompt and efficient service

    • Build a strong relationship with the customer

    • Ensure customer satisfaction and loyalty

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to proof your self as a good exicutive
Be interview-ready. Browse the most asked HR questions.
illustration image

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Normal introduction was asked
  • Q2. Description of the previous role
  • Q3. Roles and responsibilities
Round 3 - Aptitude Test 

Not applicable , this was final round

Interview Preparation Tips

Interview preparation tips for other job seekers - Work hard on your attitude, skills can be taught! Focus on your goal.
Are these interview questions helpful?

Interview Questionnaire 

1 Question

  • Q1. The questions where asked based on the business analyst task and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was pretty easy and based of 3 rounds.

1. Was basic HR round where the HR learned abotmut your working experience .
2. Assignment - basis your position they share you a assignment to understand your knowledge in the relevant area.
3. The round with senior person.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Difference between absolute xpath and relative xpath
  • Ans. 

    Absolute xpath specifies the complete path from the root element to the desired element, while relative xpath specifies the path relative to the current element.

    • Absolute xpath starts with a single forward slash (/) and is more specific.

    • Relative xpath starts with a double forward slash (//) and is more flexible.

    • Absolute xpath is more prone to breaking if the structure of the page changes.

    • Relative xpath is easier to main...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jun 2025, where I was asked the following questions.

  • Q1. Tell me about yourself
  • Q2. What are your strengths and weakness
  • Ans. 

    I excel in communication and adaptability, but I sometimes struggle with time management under pressure.

    • Strength: Excellent communication skills - I can effectively convey ideas and build rapport with clients, leading to successful sales.

    • Strength: Adaptability - I thrive in dynamic environments and can quickly adjust strategies based on market changes.

    • Weakness: Time management - I occasionally find it challenging to pr...

  • Answered by AI

Cybaem Tech Interview FAQs

How many rounds are there in Cybaem Tech Desktop Support interview?
Cybaem Tech interview process usually has 1 rounds. The most common rounds in the Cybaem Tech interview process are Technical.
What are the top questions asked in Cybaem Tech Desktop Support interview?

Some of the top questions asked at the Cybaem Tech Desktop Support interview -

  1. What are the steps involved in network troubleshooti...read more
  2. What steps are involved in operating system installati...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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