Cybaem Tech Technical Support Engineer Interview Questions and Answers

I am a dedicated Technical Support Engineer with a passion for solving complex problems and enhancing user experiences.

• Over 5 years of experience in technical support, specializing in software troubleshooting.

• Successfully resolved 95% of customer issues on the first call, improving customer satisfaction.

• Proficient in using ticketing systems like Zendesk and JIRA to manage and track support requests.

• Conducted training s...read more

A domain is a distinct subset of the internet with a unique name, used for identifying websites and resources.

• Domains are structured in a hierarchy, with top-level domains (TLDs) like .com, .org, and .net.

• A domain name is an easy-to-remember address for a website, e.g., www.example.com.

• Domains can be registered through registrars, which manage the reservation of domain names.

• Subdomains can be created under a main domai...read more

To join a PC to a domain, go to System Properties, click on 'Change settings', select 'Domain' and enter the domain name.

• Go to Control Panel > System and Security > System

• Click on 'Change settings' next to 'Computer name, domain, and workgroup settings'

• Select 'Domain' and enter the domain name

• Enter domain credentials when prompted

To take archive in Outlook, go to File > Options > Advanced > AutoArchive settings.

• Go to File menu in Outlook.

• Click on Options.

• Navigate to Advanced settings.

• Click on AutoArchive settings to set up archiving preferences.