FedServ Processing Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q2. What are your projects
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Q3. What are your internships
Ans. 
I completed two internships focused on data analysis and customer service, enhancing my skills in process optimization.
• Internship at XYZ Corp: Analyzed customer feedback data to improve service delivery, resulting in a 15% increase in customer satisfaction.

• Internship at ABC Solutions: Assisted in streamlining internal processes, which reduced processing time by 20%.
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Q1. Tell me about yourself.
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Q2. What is ROI, and how does it work?
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Q1. Ctc notice period
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Q1. About my experience and skills set
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Q1. Tell me about yourself
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Q2. Educational and Family background
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Q1. What is Retention Rate? How to retain the talent in organisation?
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Q2. Write termination letter to an employee for their performance issue.
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Q1. Can you describe your experiences and skills?
Ans. 
I have over 5 years of experience in HR, with skills in recruitment, employee relations, and performance management.
• Recruitment experience includes sourcing candidates, conducting interviews, and negotiating job offers.

• Strong knowledge of employment laws and regulations.

• Experience in developing and implementing employee engagement initiatives.

• Skilled in conflict resolution and handling disciplinary actions.

• Proficient i...read more
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Q1. Why you think HR will be the connection between company & employees?
Ans. 
HR serves as the vital link between employees and the organization, fostering communication, engagement, and alignment of goals.
• HR facilitates open communication channels, ensuring employees feel heard and valued.

• Through regular feedback mechanisms, HR helps align employee goals with company objectives, enhancing productivity.

• HR plays a crucial role in conflict resolution, mediating disputes to maintain a harmonious wo...read more
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Q2. How can you solve a problem within the organisation as per the employee request?
Ans. 
Addressing employee concerns requires active listening, collaboration, and strategic problem-solving to enhance workplace satisfaction.
• Listen actively to the employee's concerns to fully understand the issue.

• Collaborate with relevant departments to gather insights and potential solutions.

• Implement a pilot program to test the proposed solution before full-scale rollout.

• Communicate transparently with the employee about t...read more
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Awesome group discussion.

Q1. About me and my oackage
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Q2. Expected CTC and my details
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