Fidel Softech Ltd. IT Recruitment Consultant Interview Questions and Answers

Q1. Regarding My knowledge in airline industry and related to my experience
Ans. 
I have extensive experience in the airline industry, focusing on operations, customer service, and team leadership.
• Over 5 years of experience in airline operations management, ensuring efficient flight schedules and resource allocation.

• Led a team of 15 customer service agents, improving customer satisfaction scores by 20% through training and process improvements.

• Implemented a new baggage handling system that reduced l...read more
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Q2. To test my GDS knowledge
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General aptitude. Around 2-3 questions with fixed time limit.

Coding for 2-3 questions. Any coding language knowledge is a must to clear this. Failing to clear doesn't guarantee your rejection.

This is the deciding round where you are given logical questions one by one. You dont need coding language knowledge as long as you are able to portray the logic using a flowchart.

Implement tail -f command

Q1. Kafka partitions
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Q2. Elasticsearch queries
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Q1. Why Browserstack?
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Browserstack is a popular cloud-based cross-browser testing tool used by developers worldwide.
• Provides access to a wide range of browsers and devices for testing

• Allows for parallel testing to save time and increase efficiency

• Integrates with popular testing frameworks like Selenium and Appium

• Offers features like screenshots, video recordings, and debugging tools

• Used by companies like Microsoft, Twitter, and Airbnb for t...read more
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Q2. Any challenge you faced at current company?
Ans. 
Yes, I faced a challenge in integrating a new third-party API with our existing system.
• Had to understand the documentation of the API thoroughly

• Encountered compatibility issues with our system

• Worked closely with the API provider to troubleshoot and resolve issues
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Q1. What is your plan to build a strong client facing team?
Ans. 
To build a strong client-facing team, I will focus on recruitment, training, collaboration, and continuous feedback.
• Recruit diverse talent with strong communication skills and relevant experience, such as hiring consultants with backgrounds in client management.

• Implement a comprehensive training program that includes soft skills development, product knowledge, and industry insights, like workshops and role-playing scen...read more
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Q2. What has been your most challenging experience in the consulting business so far?
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Math, logical and verbal question's

Simple question on recursion, array, Graph, Dynamic programming, linkedlist and 2 pointer

Q1. Previous experience project on resume previous internships / intrest
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Q1. Implement tail f
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Q1. Applied through LinkedIn and was shortlisted 1st round was a discussion about current experience and domain knowledge, questions around revenue assurance areas
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Q2. Later was asked some domain questions around telecom frameworks and TMforum frameworks
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Was given a business case and was asked to come up with a PPT presentation for a consulting engagement with

Scope
Approach
Timelines
Deliverables
Recommendations

In the area of revenue assurance for a telecom client