Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Full Creative Team. If you also belong to the team, you can get access from here

Full Creative Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Full Creative Customer Support Representative Interview Questions and Answers

Updated 19 Apr 2024

Full Creative Customer Support Representative Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Are you willing to relocate?
  • Q2. Are you comfortable with the night shift?
  • Q3. Are you comfortable with onsite interview?
Round 2 - Assignment 

English written communication assessment

Round 3 - Team lead 

(4 Questions)

  • Q1. What new things can you tell me about yourself which are not in your resume?
  • Q2. What is your career plan for the next 3 years?
  • Q3. What research have you done about the company?
  • Q4. Any challenges the team will be facing because of you?

Interview Preparation Tips

Topics to prepare for Full Creative Customer Support Representative interview:
  • Company website

Top trending discussions

View All
Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
Got a question about Full Creative?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Support Representative Interview Questions Asked at Other Companies

asked in Eaton
Q1. What specific process did you implement to reduce manual activiti ... read more
Q2. When and how do you handle an angry customer?
asked in Vakilsearch
Q3. What does customer support entail in detail?
Q4. How do you deal with customers?
Q5. Any sales experience, sell me a desktop n show

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell something about you,why we should hire you,what is your big achievement etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, don't be over smart

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. How long will you work in this company?
  • Q3. Do your parents knows you are working for call center?

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
  • Q2. Studdy information
  • Q3. Company information

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

  • Answered by AI
  • Q2. I answered them in confidence as i aware those languages

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.
Are these interview questions helpful?

I applied via Indeed and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What is your family background?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. What was your salary expectations
  • Q7. Tell me about yourself

Interview Preparation Tips

Topics to prepare for MagicPin Customer Service Associate interview:
  • talk confidently
Interview preparation tips for other job seekers - If you apply job in any company, then whenever everyone's call comes, then talk confidently.

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General reasoning and english

Interview Preparation Tips

Topics to prepare for DISH TV Customer Service Executive interview:
  • Business and churn
Interview preparation tips for other job seekers - Lear about operations in DTH industry...how to run SF and company owned service center

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Simple aptitude test which anyone can clear just do your best

Round 2 - Telephonic Call 

(1 Question)

  • Q1. Just explain about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just clear aptitude test of pmaps. And interview in english.thats it

Full Creative Interview FAQs

How many rounds are there in Full Creative Customer Support Representative interview?
Full Creative interview process usually has 3 rounds. The most common rounds in the Full Creative interview process are HR and Assignment.

Tell us how to improve this page.

Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

Interview Questions from Similar Companies

BCD Travel Interview Questions
4.3
 • 113 Interviews
DISH TV Interview Questions
3.5
 • 64 Interviews
MagicPin Interview Questions
2.6
 • 56 Interviews
Lido Learning Interview Questions
2.2
 • 55 Interviews
Athena BPO Interview Questions
3.2
 • 53 Interviews
View all
Software Engineer
62 salaries
unlock blur

₹9.4 L/yr - ₹17.2 L/yr

Product Expert
41 salaries
unlock blur

₹2.5 L/yr - ₹7 L/yr

Junior Software Engineer
41 salaries
unlock blur

₹4.5 L/yr - ₹11 L/yr

Client Account Manager
39 salaries
unlock blur

₹4 L/yr - ₹6.8 L/yr

Software Developer
32 salaries
unlock blur

₹5.2 L/yr - ₹14.1 L/yr

Explore more salaries
Compare Full Creative with

Reliance Communications

4.0
Compare

ZF Steering Gear

3.7
Compare

DISH TV

3.5
Compare

Coca-Cola Company

4.1
Compare
write
Share an Interview