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HCL Healthcare Customer Service Representative Interview Questions and Answers for Experienced

Updated 20 Feb 2023

HCL Healthcare Customer Service Representative Interview Experiences for Experienced

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 20 Feb 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself What is your hobbies
    • View 1 more answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Resume related questions Why did u choose this field
    • Add your answer
  • Q2. They will check your communication so be bold and answer all the question
    • Add your answer
Round 4 - Aptitude Test 

Versant test
This is easy round

Interview Preparation Tips

Topics to prepare for HCL Healthcare Customer Service Representative interview:
  • Communication Skills
  • Telecommunication
Interview preparation tips for other job seekers - Experienced don't go for this job role because they won't hire experienced
Freshers can go but competition will be heavy and Bond will be there
If you're resume was last they won't select
All the best to all job seekers but please go if you're friends anyone is working there! Otherwise don't go this is my personal opinion and if you go with your friend they will select any one they won't select u both!! So think before going with your friends

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Interview questions from similar companies

Senior Executive Interview Questions & Answers

ASG Eye Hospital user image Anonymous

posted on 16 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How u will u react if patient is pissed
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Calmly listen to patient then answer ..so that patient will be able to explain his issue..

Customer Service Representative Interview Questions Asked at Other Companies for Experienced

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Senior Executive Interview Questions & Answers

Yashoda Hospitals user image Anonymous

posted on 29 Jan 2022

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Tell about your experience
    • Add your answer
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 4 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't submit your originals, because at the time of your exist process, they are asking for to pay money

Senior Executive Interview Questions & Answers

BLK Super Speciality Hospital user image Anonymous

posted on 16 Nov 2021

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Interview Questionnaire 

1 Question

  • Q1. What about you self, Salary, communication etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice experience

Senior Executive Interview Questions & Answers

B. Braun Medical user image Anonymous

posted on 6 Jul 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. What has been your experience with packing machinery?
  • Ans. 

    I have extensive experience with packing machinery, optimizing processes for efficiency and compliance in various industries.

    • Led a project to upgrade packing machinery, resulting in a 20% increase in throughput.

    • Implemented preventive maintenance schedules that reduced downtime by 15%.

    • Trained staff on new packing technologies, improving accuracy and reducing waste.

    • Collaborated with engineering teams to design custom pac...

    • Answered by AI
    Add your answer
  • Q2. What is your knowledge regarding Programmable Logic Controllers (PLCs)?
  • Ans. 

    PLCs are industrial digital computers used for automation of electromechanical processes.

    • PLCs are used in manufacturing for controlling machinery like conveyor belts.

    • They can be programmed using ladder logic, a graphical programming language.

    • PLCs are integral in process control, such as in chemical plants for monitoring reactions.

    • Examples include Allen-Bradley and Siemens PLCs, widely used in various industries.

    • They of...

    • Answered by AI
    Add your answer

Senior Executive Interview Questions & Answers

Yashoda Hospitals user image Anonymous

posted on 21 Jun 2022

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. General introduction
    • Add your answer
  • Q2. Related to the experience according to the information mentioned in resume
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confident and sharing the information as much as needed

HCL Healthcare HR Interview Questions

7 questions and answers

Q. What have you learned from your Master's program in Design?
Q. Tell me about your family.
Q. Why do you want to join HCL Healthcare?
View all HR interview questions

Senior Executive Interview Questions & Answers

Yashoda Hospitals user image Penchal Reddy

posted on 12 Aug 2021

Interview Questionnaire 

2 Questions

  • Q1. Why should you leave your last company.?
    • Add your answer
  • Q2. Why did you choose our Hospital to work?
    • View 2 more answers
Are these interview questions helpful?

Senior Executive Interview Questions & Answers

ASG Eye Hospital user image Anonymous

posted on 30 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussion about all work experience

Round 2 - Case Study 

All related work about cghs rghs echs and tpa

Customer Care Executive Interview Questions & Answers

Vijaya Diagnostic Centre user image Anonymous

posted on 30 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduced yourself tell me abot family background Typing test
    • Add your answer
  • Q2. Typing test and self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips it's just a normal interview and introduction and tyiping test

Customer Service Executive Interview Questions & Answers

Hindustan Wellness user image Anonymous

posted on 31 Jul 2021

Interview Questionnaire 

3 Questions

  • Q1. Give your introduction
    • Add your answer
  • Q2. Past job and experience
    • Add your answer
  • Q3. How did you know about here and refrence
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - you should have positive attitude, attractive personality, knowledge and smile on your face.
More about working at HCL Healthcare
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HCL Healthcare Interview FAQs

How many rounds are there in HCL Healthcare Customer Service Representative interview for experienced candidates?
HCL Healthcare interview process for experienced candidates usually has 4 rounds. The most common rounds in the HCL Healthcare interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

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HCL Healthcare Interviews By Designations

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Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Hard 100%

Duration

Less than 2 weeks 100%
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HCL Healthcare Customer Service Representative Salary
based on 10 salaries
₹1.8 L/yr - ₹4 L/yr
9% less than the average Customer Service Representative Salary in India
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1.0/5

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