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Hindusthan Microfinance Costumer Service Officer Interview Questions and Answers

Updated 22 Jan 2025

Hindusthan Microfinance Costumer Service Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Good communication
Round 2 - HR 

(1 Question)

  • Q1. Work experience

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1w (edited)
anshitanegi
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ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About the past experience and also regarding the products which is offering in HDB Financial services..

Interview Preparation Tips

Interview preparation tips for other job seekers - 3 rounds interview first telephonic interview with HR, next with cluster head, next with zonal Manager and finally with Regional HR...

Costumer Service Officer Interview Questions Asked at Other Companies

Q1. How do you handle unexpected situations at work?
Q2. Why are you leaving your current role?
Q3. What are your future plans?

I applied via Recruitment Consultant and was interviewed in Aug 2017. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Basic background questions and candidate suitability
  • Q2. To check your business acumen in retail loan segment and your plan of action to achieve the desired results

Interview Preparation Tips

General Tips: Put as much stress as possible on your experience in retail loans and small ticket size secured loans.
Skills: Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About account

Interview Preparation Tips

Interview preparation tips for other job seekers - On account

I applied via Recruitment Consultant and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About My Self , My Last Company Job profile , About Team Management And Working Style etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - I wanna say that if are confident about yourself and about your job role then you can crack any type of interview without any reference or jack.

Interview Questionnaire 

1 Question

  • Q1. Why we are not getting stable growth in finance and Banking sector !!???
  • Ans. 

    The finance and banking sector lacks stable growth due to various factors.

    • Economic instability and fluctuations affect the finance and banking sector.

    • Regulatory changes and government policies impact the growth of the sector.

    • Technological advancements and digital disruption require constant adaptation.

    • Market competition and consolidation affect stability.

    • Risk management challenges and financial crises hinder growth.

    • Con...

  • Answered by AI

Hindusthan Microfinance HR Interview Questions

8 questions and answers

Q. What are your strengths and weaknesses?
Q. Tell me about yourself.
Q. Why should we hire you?
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. One on one , they just about my experience and knowledge about current market and the product like lap,bl,secure,unsecure
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above like what i know about financial product

Interview Preparation Tips

Interview preparation tips for other job seekers - i dont suggest joining this as bm because lots of funding need to be done , say if a customer does not pay EMI , then your branch collection percentage goes down , now u will get tremendous pressure to fund those emi.
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Sales management
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. My family Detail
  • Q2. How much business did i do last year and how many employee work for me
  • Ans. 

    I managed $5 million in business last year with a team of 15 employees.

    • Managed $5 million in business last year

    • Led a team of 15 employees

    • Implemented new sales strategies to increase revenue

    • Provided training and support to employees to improve performance

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I have the opportunity to move forword in my Future and to grow the bussiness of the company i work in.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. ROI in company
  • Ans. 

    ROI measures the profitability of investments, guiding strategic decisions for growth and efficiency.

    • ROI is calculated as (Net Profit / Cost of Investment) x 100%. For example, if a project costs $10,000 and returns $15,000, ROI is 50%.

    • A high ROI indicates effective use of resources, while a low ROI may signal the need for reevaluation of strategies.

    • Investing in employee training can improve ROI by enhancing productivi...

  • Answered by AI
  • Q2. Package in cluster
  • Q3. Handling branches

Interview Preparation Tips

Interview preparation tips for other job seekers - Good advice

Hindusthan Microfinance Interview FAQs

How many rounds are there in Hindusthan Microfinance Costumer Service Officer interview?
Hindusthan Microfinance interview process usually has 2 rounds. The most common rounds in the Hindusthan Microfinance interview process are HR.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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