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IHG Front Office Host Interview Questions and Answers

Updated 17 Apr 2024

IHG Front Office Host Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How do you handle guest complaint?

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6d (edited)
anshitanegi
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Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview Questionnaire 

4 Questions

  • Q1. Do you know the English language property
  • Ans. 

    Yes

    • The English language is a West Germanic language that originated in England.

    • It is the third most spoken language in the world, with over 1.3 billion speakers.

    • English has a large vocabulary and is known for its complex grammar rules.

    • It is the official language of many countries and widely used in international communication.

    • English has various dialects and accents, including British English, American English, and Aus...

  • Answered by AI
  • Q2. Yes I know English language
  • Q3. What additude you carry
  • Ans. 

    I carry a positive and proactive attitude towards my work and team.

    • I believe in leading by example and always strive to maintain a positive outlook.

    • I am proactive in identifying and addressing challenges, finding solutions, and motivating my team to do the same.

    • I foster a collaborative and supportive environment where everyone feels valued and motivated.

    • I am open to feedback and continuously seek opportunities for pers...

  • Answered by AI
  • Q4. How many skills you have

Interview Preparation Tips

Interview preparation tips for other job seekers - Please wear formal dress carry a positive attitude and be fresh and energetic

I appeared for an interview in Aug 2021.

Round 1 - HR 

(6 Questions)

  • Q1. Why should we hire you?
  • Q2. Share details of your previous job.
  • Q3. Where do you see yourself in 5 years?
  • Q4. What are your salary expectations?
  • Q5. What is your family background?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - For marketing, team brifing, sailing up sailing , BPO NPS, manager night, manager morning shift, stock etc.

I applied via Campus Placement and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. If given a chance to work as Food and Beverage exciting executive, would you like to continue with that or you'll stick to front office.
  • Ans. 

    I would prefer to continue working as a Front Office Executive.

    • I have a strong passion for customer service and enjoy interacting with guests at the front desk.

    • I have developed excellent organizational and communication skills that are essential for a front office role.

    • I believe my strengths align better with the responsibilities of a front office executive.

    • I have previous experience and training in front office operat...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for JW Marriott Front Office Executive interview:
  • Communication Skills
  • Situational question
  • Groupdiscussion
Interview preparation tips for other job seekers - Often there are times when The Hr will try to switch the role, so that to see whether you're going to stay on the decision or you'll change. It shows that how quickly you can change when the main motive was to become some thing else and you chose something else. It psychological question and you need to be very careful with your answer.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Introduction and about my experience
  • Q2. Technical questions about service
  • Q3. Why you want to join hyatt?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. I need work in your company how can i get
  • Q2. I have experience 4 years in coffee shop
  • Q3. I am Barista and cashier and I know how to deal customer I have this all experience I manage everything in the coffee shop
  • Q4. Just last I have question if you have any doubt you talk to me I give your all answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I need work in your coffee shop please give me one chance if you have any doubt you can do my interview because I have for your experience I know everything how to make coffee I am also cashier and I handle also reception I handle also customer like I am all rounder in the coffee shop if you have any doubt you take my interview but please give me one chance I give very very great performance in your company

IHG HR Interview Questions

7 questions and answers

Q. Tell me about yourself?
Q. Are you comfortable with 24/7 shifts?
Q. How would you keep the team focused and motivated?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why are you joining in Starbucks
  • Q2. Which is your favourite food in Starbucks
  • Ans. 

    My favorite food at Starbucks is the classic bacon and gouda breakfast sandwich.

    • Classic bacon and gouda breakfast sandwich

    • Turkey pesto panini

    • Blueberry muffin

  • Answered by AI
Are these interview questions helpful?

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questions

Round 3 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need a job mandatory at night shift because am thinking about my future

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Questions

Round 3 - HR 

(8 Questions)

  • Q1. Why are you looking for a change?
  • Q2. What are your salary expectations?
  • Ans. 

    I am looking for a competitive salary that reflects my skills and experience, ideally in the range of $35,000 to $45,000 annually.

    • Research industry standards: For a front desk receptionist, salaries typically range from $30,000 to $50,000 depending on location and experience.

    • Consider your experience: If I have 3 years of experience in a similar role, I would expect to be on the higher end of that range.

    • Highlight additi...

  • Answered by AI
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Ans. 

    I worked as a front desk receptionist at a busy hotel, managing guest check-ins, inquiries, and administrative tasks efficiently.

    • Managed guest check-ins and check-outs, ensuring a smooth and welcoming experience.

    • Handled phone inquiries and reservations, providing information about hotel services and local attractions.

    • Maintained accurate records of guest information and billing details using hotel management software.

    • Co...

  • Answered by AI
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need a job mandatory at night shift because am thinking about my future
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Information about yourself

IHG Interview FAQs

How many rounds are there in IHG Front Office Host interview?
IHG interview process usually has 1 rounds. The most common rounds in the IHG interview process are One-on-one Round.
How to prepare for IHG Front Office Host interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IHG. The most common topics and skills that interviewers at IHG expect are Billing, CRM, Front Office, Hospitality and MS Office Word.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

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