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Infoblox Customer Support Executive Interview Questions and Answers

Updated 31 Jul 2023

Infoblox Customer Support Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years
  • Ans. 

    In five years, I envision myself as a skilled leader in customer support, driving team success and enhancing customer satisfaction.

    • I aim to take on a leadership role, such as a Customer Support Manager, where I can mentor new team members.

    • I plan to develop my skills in conflict resolution and customer relationship management to improve customer experiences.

    • I hope to contribute to process improvements that streamline su...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Testing your communication skills
Round 4 - Group Discussion 

Panel discussion with the team members

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Ask anonymously on communities.

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I appeared for an interview before Mar 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

21 students were shortlisted from the 1st MCQ round and in this round we were asked to write the codes (function only) of 3 questions in 1 hour time.

  • Q1. 

    Rotting Oranges Problem Statement

    You are given a grid containing oranges where each cell of the grid can contain one of the three integer values:

    • 0 - representing an empty cell
    • 1 - representing a fre...
  • Ans. 

    Find the minimum time required to rot all fresh oranges in a grid.

    • Use Breadth First Search (BFS) to simulate the rotting process

    • Track the time taken to rot all oranges and return -1 if any fresh oranges remain

    • Handle edge cases like no fresh oranges or all oranges already rotten

    • Consider using a queue to efficiently process adjacent oranges

  • Answered by AI
  • Q2. 

    Majority Element Problem Statement

    Given an array/list 'ARR' consisting of 'N' integers, your task is to find the majority element in the array. If there is no majority element present, return -1.

    Exampl...

  • Ans. 

    Find the majority element in an array, return -1 if no majority element exists.

    • Iterate through the array and keep track of the count of each element using a hashmap.

    • Check if any element's count is greater than floor(N/2) to determine the majority element.

    • Return the majority element or -1 if no majority element exists.

  • Answered by AI
  • Q3. 

    Maximum Path Sum Between Two Leaves Problem Description

    You are provided with a non-empty binary tree in which each node contains a non-negative integer value. Your task is to find and return the maximum ...

  • Ans. 

    Find the maximum path sum between two leaf nodes in a binary tree.

    • Traverse the tree to find the maximum path sum between two leaf nodes.

    • Keep track of the maximum sum found so far.

    • Consider all possible paths between leaf nodes.

    • Handle cases where the tree has only a single leaf node.

    • Implement a recursive function to calculate the maximum path sum.

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This was a technical round with DSA based questions.

  • Q1. 

    N-th Node From The End Problem Statement

    You are given a Singly Linked List of integers. The task is to find the N-th node from the end of the list.

    Example:

    Input:
    If the given list is (1 -> -2 -&g...
  • Ans. 

    Find the N-th node from the end of a Singly Linked List of integers.

    • Traverse the list to find the length L of the list.

    • Calculate the position of the N-th node from the beginning as L - N + 1.

    • Traverse the list again to reach the calculated position and return the node's value.

  • Answered by AI
  • Q2. 

    LCA of Binary Tree Problem Statement

    You are given a binary tree consisting of distinct integers and two nodes, X and Y. Your task is to find and return the Lowest Common Ancestor (LCA) of these two nodes...

  • Ans. 

    Find the Lowest Common Ancestor (LCA) of two nodes in a binary tree.

    • Traverse the binary tree to find the paths from the root to nodes X and Y.

    • Compare the paths to find the last common node, which is the LCA.

    • Handle cases where one node is an ancestor of the other or when one node is the LCA itself.

  • Answered by AI
  • Q3. 

    Reverse Words in a String: Problem Statement

    You are given a string of length N. Your task is to reverse the string word by word. The input may contain multiple spaces between words and may have leading o...

  • Ans. 

    Reverse words in a string while handling leading/trailing spaces and multiple spaces between words.

    • Split the input string by spaces to get individual words

    • Reverse the list of words

    • Join the reversed words with a single space in between

    • Handle leading/trailing spaces by stripping them before and after reversing

  • Answered by AI
Round 3 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical Interview round with questions based on DSA

  • Q1. 

    Minimum Time To Solve The Problems

    Given 'N' subjects, each containing a certain number of problems, and 'K' friends, assign subjects to friends such that each subject goes to exactly one friend, maintain...

  • Ans. 

    Assign subjects to friends to minimize maximum workload, find minimum time for most loaded friend.

    • Sort subjects in descending order

    • Assign subjects to friends one by one until all subjects are assigned

    • The maximum workload will be the sum of problems assigned to the friend with the most problems

    • Return the maximum workload as the minimum time required

  • Answered by AI
  • Q2. What is grammar in the context of compiler design?
  • Ans. 

    Grammar in compiler design defines the syntax and structure of a programming language.

    • Grammar specifies the rules for forming valid statements in a programming language.

    • It consists of a set of production rules that define how valid programs can be constructed.

    • There are different types of grammars such as context-free grammar, regular grammar, etc.

    • Example: In C programming language, the grammar specifies that a for loop...

  • Answered by AI
  • Q3. What is a token in compiler design?
  • Ans. 

    A token in compiler design is a basic unit of syntax that the compiler can understand and process.

    • Tokens are the smallest units of a program that are meaningful to the compiler.

    • Examples of tokens include keywords, identifiers, operators, and punctuation symbols.

    • Tokens are generated by the lexical analysis phase of the compiler.

    • Tokens are used by the parser to build the abstract syntax tree of the program.

  • Answered by AI
Round 4 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical round with questions on DSA and Compiler Design mainly. He told me that you’ll be having your final HR round in some time. I knew that I was going well because he seemed to be quite satisfied with my answers.

  • Q1. 

    Sum Root to Leaf Numbers

    You are given an arbitrary binary tree consisting of N nodes, each associated with an integer value from 1 to 9. Each root-to-leaf path can be considered a number formed by concat...

  • Ans. 

    Find the total sum of all root to leaf paths in a binary tree formed by concatenating node values.

    • Traverse the binary tree from root to leaf nodes, keeping track of the current path sum

    • Add the current path sum to the total sum when reaching a leaf node

    • Use modulo (10^9 + 7) to handle large outputs

  • Answered by AI
  • Q2. What is a regular language?
  • Ans. 

    A regular language is a language that can be recognized by a finite automaton.

    • Regular languages can be described by regular expressions.

    • Regular languages are closed under union, concatenation, and Kleene star operations.

    • Examples of regular languages include the set of all strings over an alphabet that contain an even number of 'a's.

  • Answered by AI
  • Q3. What are NP and NP-Hard problems?
  • Ans. 

    NP problems are decision problems that can be verified in polynomial time, while NP-Hard problems are at least as hard as the hardest problems in NP.

    • NP problems can be verified in polynomial time but not necessarily solved in polynomial time.

    • NP-Hard problems are at least as hard as the hardest problems in NP, but may not be in NP themselves.

    • Examples of NP problems include the subset sum problem and the traveling salesm...

  • Answered by AI
Round 5 - HR 

Round duration - 30 minutes
Round difficulty - Easy

That was the round for which I’ve been waiting for hours 
She was very friendly and nice to talk to. It didn’t seem that I was talking to the HR. It was more like talking to a friend. Finally we discussed about the pay-scale and work culture in Accolite.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAAccolite Digital Pvt Ltd interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 6 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If a customer is angry, how can you help them understand?
Q3. How can you provide customer satisfaction?
Q4. Do you have an Aadhaar card linked to a phone number?
Q5. 1.what is customer support?

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions & team leading

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not difficult..

I applied via Campus Placement and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1. Write a code to split an array of integers into two subarray where both the array has equal sum.
  • Ans. 

    Code to split an array of integers into two subarrays with equal sum.

    • Iterate through the array and calculate the total sum.

    • Divide the sum by 2 to get the target sum for each subarray.

    • Use dynamic programming to find a subset of the array that adds up to the target sum.

    • Return the two subarrays.

    • Example: [1, 2, 3, 4, 5, 6] -> [1, 2, 3, 6], [4, 5]

    • Example: [1, 2, 3, 4, 5] -> [1, 4, 5], [2, 3]

  • Answered by AI
  • Q2. To write code to build up a binary tree from scratch (implement a BST) and then to write all the methods like all the tree traversal algo, and all other stuffs.
  • Ans. 

    Implementing a binary search tree and its traversal methods.

    • Start by defining a Node class with left and right child pointers.

    • Implement insert() method to add nodes to the tree.

    • Implement inorder(), preorder(), and postorder() traversal methods.

    • Implement search() method to find a node in the tree.

    • Implement delete() method to remove a node from the tree.

    • Consider edge cases like empty tree, duplicate nodes, etc.

  • Answered by AI
  • Q3. Other OOPs concept and questions related to DSA and OS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Accolite has a difficult hiring bar and hires only the good ones. Focus on DSA concepts and practice as many questions from Leetcode, Interviewbits, GFG. Focus on all the OOPs concept and subject like OS.

Skills evaluated in this interview

Interview Questionnaire 

4 Questions

  • Q1. Azure Services
  • Q2. OOPS
  • Q3. Design Patterns
  • Q4. Angular Basics

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were in general question regarding to technology you worked on and on resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while giving answers and if you don't know say it directly they will easily come to know you are not aware of topic.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. They have Asked me about my technical skills and questions related to SQL and Talend
  • Q2. I was Answered to majority of the equations which up to my knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Face the interview with cool and calm mind 1st understand the question and present it best to your knowledge with interviewer
Are these interview questions helpful?

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Deep Copy vs Shallow Copy, Object Prototyping
  • Ans. 

    Deep Copy creates a new object with a new memory address while Shallow Copy creates a new reference to the same memory address.

    • Deep Copy duplicates the object and its properties while Shallow Copy only duplicates the object reference.

    • Object Prototyping is a way to create new objects based on existing objects.

    • Prototyping allows for inheritance and the ability to add or override properties and methods.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Accessibility, Semantic Tags, Problem solving

Interview Preparation Tips

Topics to prepare for Globant Senior Software Engineer interview:
  • Closures
  • Es6
Interview preparation tips for other job seekers - Try to solve the question , interviewer will provide you hint to proceed as well. so don’t worry. Just give your best

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions related to basic serviceNow scripting and problem solving approch

Interview Preparation Tips

Interview preparation tips for other job seekers - Globant has a great culture. If your basics are solid and you are ready to accept challenges ,you can surely be part of this organisation.

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical interview with my primary skill set Where all details asked about technology And given one program to do using primary skill
Round 2 - HR 

(1 Question)

  • Q1. Salary Discussion Questions about why to change org And More specific to HR questions About yourself
Round 3 - Managiral 

(1 Question)

  • Q1. Question about last project work About Yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Company is growing with different skillset and domain

Infoblox Interview FAQs

How many rounds are there in Infoblox Customer Support Executive interview?
Infoblox interview process usually has 4 rounds. The most common rounds in the Infoblox interview process are Resume Shortlist, HR and One-on-one Round.

Tell us how to improve this page.

Overall Interview Experience Rating

2/5

based on 1 interview experience

Difficulty level

Hard 100%

Duration

Less than 2 weeks 100%
View more
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