Innominds Software IT System Engineer Interview Questions and Answers

I am a dedicated IT System Engineer with experience in managing network infrastructure and ensuring system security.

• Managed network infrastructure to ensure smooth operations

• Implemented security measures to protect systems from cyber threats

• Provided technical support to end-users for troubleshooting

• Collaborated with cross-functional teams for system upgrades and maintenance

BSOD is a Windows error screen displayed when the system encounters a critical error that it cannot recover from.

• BSOD is commonly caused by hardware failures, driver issues, or software conflicts.

• To resolve BSOD errors, one can try restarting the computer, updating drivers, running system diagnostics, or performing a system restore.

• Examples of BSOD errors include 'IRQL_NOT_LESS_OR_EQUAL' and 'KERNEL_SECURITY_CHECK_FAIL...read more

DNS (Domain Name System) is a system that translates domain names to IP addresses, while DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network.

• DNS resolves domain names to IP addresses, allowing users to access websites using human-readable names (e.g. www.google.com)

• DHCP dynamically assigns IP addresses to devices on a network, simplifying network administration and reducing the risk ...read more

There are five classes of IP addresses: A, B, C, D, and E.

• Class A: Used for large networks, with the first octet being the network portion and the remaining three octets being the host portion. Example: 10.0.0.0

• Class B: Used for medium-sized networks, with the first two octets being the network portion and the remaining two octets being the host portion. Example: 172.16.0.0

• Class C: Used for small networks, with the fir...read more

Manually configure Outlook for data backup by setting up a PST file.

• Open Outlook and go to File > Account Settings > Account Settings.

• Click on the Data Files tab and then Add to create a new PST file.

• Choose a location to save the PST file and set a name for it.

• Select the folders you want to backup by dragging them into the new PST file.

• Regularly export the PST file to ensure data backup is up to date.

Active Directory is a directory service developed by Microsoft for Windows domain networks.

• Centralized database for managing network resources

• Stores information about users, computers, and other network objects

• Enables administrators to assign policies, deploy software, and apply updates across the network

• Facilitates single sign-on for users to access various resources within the network

• Supports group policies for contr...read more

Office 365 offers different licenses including Business, Enterprise, Education, and Government plans.

• Business plans include Business Basic, Business Standard, and Business Premium

• Enterprise plans include E1, E3, and E5

• Education plans include A1, A3, and A5

• Government plans include G1, G3, and G5

Patch management in Windows Server involves regularly applying updates and patches to ensure system security and stability.

• Regularly applying updates and patches to Windows Server to address security vulnerabilities

• Testing patches in a non-production environment before deploying to production servers

• Automating patch deployment using tools like WSUS or SCCM

• Creating a patch management policy to define procedures for patc...read more

Incident management involves responding to and resolving unplanned events that disrupt IT services. Change management is the process of controlling changes to IT systems.

• Incident management focuses on restoring normal service operation as quickly as possible.

• Change management ensures that changes to IT systems are implemented in a controlled and coordinated manner.

• Examples of incidents include server crashes, network o...read more

SLA stands for Service Level Agreement in ServiceNow, defining agreed upon levels of service between provider and customer.

• SLA in ServiceNow sets expectations for response and resolution times for incidents and requests

• It helps in measuring and improving service performance

• SLAs can be customized based on the criticality of services or customers

• Example: SLA for critical incidents may require a response within 1 hour and...read more

P1, P2, and P3 represent the priorities assigned to tickets in ticketing tools.

• P1 represents the highest priority level, usually for critical issues that require immediate attention.

• P2 represents a medium priority level, for issues that need to be resolved in a timely manner but are not critical.

• P3 represents the lowest priority level, for minor issues or requests that can be addressed when time permits.

I am a highly skilled IT System Engineer with 5 years of experience in managing and troubleshooting complex systems.

• Experienced in designing and implementing IT infrastructure

• Proficient in troubleshooting network issues

• Skilled in managing servers and ensuring system security

My career goal is to become a senior IT System Engineer and eventually move into a leadership role.

• Continue to enhance my technical skills and knowledge through certifications and training programs

• Gain experience in managing complex IT projects and leading a team of engineers

• Work towards obtaining a leadership position within the IT department

• Contribute to the strategic planning and decision-making processes of the org...read more

My family background is diverse and includes a mix of professions and interests.

• My parents are both engineers, which inspired me to pursue a career in IT.

• I have a sibling who is a doctor, showing the variety of professions in my family.

• We have a strong emphasis on education and continuous learning in our family.

• Family gatherings often involve discussions about technology and advancements in the field.

I am currently earning $80,000 per year and I am looking for a salary package in the range of $90,000 to $100,000 per year.

• Current salary: $80,000 per year

• Expected salary range: $90,000 - $100,000 per year