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Jindal X Engineer- Customer Support Interview Questions and Answers

Updated 18 May 2023

Jindal X Engineer- Customer Support Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Apna Jobs and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR 

(3 Questions)

  • Q1. What are the qualification need for HR
  • Q2. What are the behaviour for HR
  • Ans. 

    HR behaviour should be professional, ethical, and empathetic towards employees.

    • HR should maintain confidentiality of employee information

    • HR should be approachable and responsive to employee concerns

    • HR should treat all employees fairly and without bias

    • HR should adhere to company policies and legal regulations

    • HR should provide support and resources for employee development and well-being

  • Answered by AI
  • Q3. What are the ability of HR
  • Ans. 

    HR has the ability to recruit, train, develop, and manage employees to ensure they are productive and satisfied in their roles.

    • Recruiting and hiring new employees

    • Providing training and development opportunities

    • Managing employee relations and performance

    • Ensuring compliance with labor laws and regulations

    • Creating and implementing HR policies and procedures

    • Managing employee benefits and compensation

    • Maintaining employee re...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Jindal X Engineer- Customer Support interview:
  • Ask about the good qualities
Interview preparation tips for other job seekers - They all are good dynamic seeker's also they are give good information about our experience to do in job place.

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Interview Tips & Stories
1w
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join Convergys?
  • Ans. 

    I want to join Convergys because of its reputation for providing excellent customer support and opportunities for career growth.

    • I am impressed by Convergys' track record of delivering top-notch customer service.

    • I am excited about the potential for career advancement and professional development at Convergys.

    • I believe my skills and experience align well with the requirements of the Customer Support Engineer role at Conv...

  • Answered by AI
  • Q2. What is your salary expectations and all?
  • Ans. 

    I am looking for a competitive salary based on my experience and skills.

    • I am open to discussing salary based on the responsibilities and requirements of the role.

    • I have researched the average salary range for Customer Support Engineers in this industry.

    • I am looking for a salary that reflects my qualifications and contributions to the team.

    • I am also interested in discussing benefits and opportunities for growth within t...

  • Answered by AI
  • Q3. Operation round via Skype in which they asked about my work experience
  • Q4. We had a discussion on various topic like Rising Air Pollution in Delhi

Interview Preparation Tips

Round: Test
Experience: Passage writing test to check grammatical and word power.

Round: Test
Experience: Typing test and grammar test.

Engineer- Customer Support Interview Questions Asked at Other Companies

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Q3. If a customer is irate and using profanity, how would you handle ... read more
Q4. Why is voltage stepped up at the source and stepped down at the d ... read more
asked in Wipro
Q5. What's software coding and languages and programming

I applied via Naukri.com and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Don't join Flipkart process
  • Q2. Introduction
  • Q3. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company at Lucknow in flipkart process.

I quit job here after 2 months
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

All good and easy questons

Round 2 - One-on-one 

(1 Question)

  • Q1. Describe your past experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Please introduce yourself
  • Ans. 

    I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.

    • Experienced in troubleshooting technical problems

    • Strong communication skills to effectively assist customers

    • Ability to work under pressure and meet deadlines

    • Familiar with various engineering software and tools

  • Answered by AI
  • Q2. Tell me strenght and weaknesses
  • Ans. 

    Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.

    • Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

    • Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

    • Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

    • Weakness:...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is customer support
  • Ans. 

    Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.

    • Customer support involves addressing customer inquiries, issues, and complaints.

    • It includes providing technical assistance, troubleshooting, and product information.

    • Customer support can be offered through various channels such as phone, email, chat, or in-person.

    • The goal of customer support...

  • Answered by AI
  • Q2. Why you wants to join us
  • Ans. 

    I am passionate about providing technical support and problem-solving for customers.

    • I have a strong background in engineering and enjoy troubleshooting technical issues.

    • I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

    • I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. What made you to apply for this role
  • Q3. How much do you rate about your communication skills out of 10
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Y u should do join
Round 2 - Aptitude Test 

Tell me about yourself for 2 minutes in hindi

Interview Preparation Tips

Interview preparation tips for other job seekers - Wasted of time in tech Mahindra
Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Personal Interview 

(1 Question)

  • Q1. Be confident that's it
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

I applied via Walk-in and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Indoctrination and asked some accounts

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get panic. If you are known or not . Just tell they have asked the question.

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Talk about any topic for atleast 3mins
  • Ans. 

    Exploring the impact of technology on education and how it shapes learning experiences for students today.

    • Technology enhances accessibility to educational resources, e.g., online courses from platforms like Coursera.

    • Interactive tools like Kahoot! and Quizlet make learning engaging and fun for students.

    • Virtual classrooms enable remote learning, allowing students to connect globally, especially during the pandemic.

    • Artifi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic and talk confidently with out stoping.

Jindal X Interview FAQs

How many rounds are there in Jindal X Engineer- Customer Support interview?
Jindal X interview process usually has 2 rounds. The most common rounds in the Jindal X interview process are Resume Shortlist and HR.
What are the top questions asked in Jindal X Engineer- Customer Support interview?

Some of the top questions asked at the Jindal X Engineer- Customer Support interview -

  1. What are the behaviour for...read more
  2. What are the ability of...read more

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Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

2-4 weeks 100%
View more

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