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First Source Interview Questions, Process, and Tips

Updated 17 Jul 2024

Top First Source Interview Questions and Answers

View all 69 questions

245 First Source Interview Experiences

696 questions found

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user image Anonymous

posted on 29 Apr 2024

Interview experience
Rating 4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2024.

3 Interview Rounds

1

One-on-one Round (19 Questions)

2

HR Round (4 Questions)

3

Group Discussion Round

Company whole process

Interview Preparation Tips

Interview preparation tips for other job seekers - More job opportunities

Top skills recommended for First Source Customer Service Associate interview

Insights by AmbitionBox
  • Customer Service
  • Communication Skills
  • international bpo
  • customer support
  • International Voice Process
  • UK Shift
  • bpo
  • upselling
user image Anonymous

posted on 30 May 2024

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
2-4 weeks
Result
No response

I applied via Campus Placement and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (13 Questions)

Interview Preparation Tips

Interview preparation tips for other job seekers - More opportunities

Get interview-ready with top interview questions

user image Anonymous

posted on 25 Jul 2023

Interview experience
Rating 1
Very bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
No response

I was interviewed in Jan 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Questions regarding React.js, TypeScript, GraphQL pure component, hooks, useEffect vs useLayoutEffect, portals in react, how do you make API calls, What are ref...read more
  • Q2. Small machine coding assignment to solve in online IDE fetch data from API & show the results also provide search input box at top where user can search items.
3

Technical Round (2 Questions)

  • Q1. How do you create GQL server, directive in GQL, Fragments in GQL how do you write unit tests for gql Queries/mutations (on the server side) TypeScript: Partial,...read more
  • Q2. React Router & Authentication using jwt
4

Technical Round (1 Question)

  • Q1. 2 people took the interview & it took 1 hour 15 mins 1. Array based question on sorting & merging 2. array based easy question 3. sorting related question (medi...read more

Interview Preparation Tips

Topics to prepare for First Source Senior Software Engineer interview:
  • Javascript
  • React.Js
  • Typescript
  • GraphQL
  • Data Structures
Interview preparation tips for other job seekers - there were total 4 technical rounds.
I was able to clear 3 rounds & after the final round, I waited for the feedback but they didn't replied.
I then followed up with HR person, he said he will update by EOD.
I again waited for another 2 days but didn't receive any response.
Again, I called HR to follow up, he said the job position had been put on hold.
It was total waste of my time, I felt very bad because I prepared before every round & was confident on my skills.

Top skills recommended for First Source Senior Software Engineer interview

Insights by AmbitionBox
  • ASP.Net
  • SQL Server
  • Javascript
  • C#
  • JQuery
  • C#.Net
  • .Net
  • JSON

First Source interview questions for popular designations

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Senior CSA

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 (7)

user image Anonymous

posted on 25 Mar 2024

Interview experience
Rating 5
Very good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024.

4 Interview Rounds

1

HR Round (1 Question)

  • Q1. They will ask general questions like tell me about yourself, and they will ask us that what do we know about the company and the position we applying for...
2

Aptitude Test Round

Svar Test for English Fluency

3

Chat Round Round (1 Question)

  • Q1. This test is based on what position you're applying for so in my case I was applying for Chat support so they held a virtual round of interview in which I have ...read more
4

Technical Round (1 Question)

  • Q1. In here I have to showcase my skills and my past experience whether it is related or not and after that the Senior manager will ask again for Yourself and you j...read more

Interview Preparation Tips

Topics to prepare for First Source Senior CSA interview:
  • Svar Test
  • Communication Skills
Interview preparation tips for other job seekers - Start giving interview everywhere after that u will built your confidence and then try to go for bigger companies like Firstsource, Teleperfomance etc

Top skills recommended for First Source Senior CSA interview

Insights by AmbitionBox
  • Customer Service
  • csa
  • Customer Complaints
  • International Voice Process
  • Quality Standards
  • RCM
  • Revenue Cycle Management
  • Technical Support
user image Anonymous

posted on 23 Mar 2024

Interview experience
Rating 4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024.

3 Interview Rounds

1

Aptitude Test Round

It was about typing test and few logical and mathematical tests.

2

One-on-one Round (3 Questions)

3

One-on-one Round (1 Question)

Top skills recommended for First Source Customer Service Associate interview

Insights by AmbitionBox
  • UK Process
  • non voice
  • Back Office
  • Non Voice Process
  • Customer Handling
  • typing
  • Data Entry
  • voice process
user image Anonymous

posted on 28 Jul 2023

Interview experience
Rating 3
Average
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

3

Technical Round (7 Questions)

Interview Preparation Tips

Topics to prepare for First Source RPA Developer interview:
  • UiPath certification
  • Re Framework
  • OCR
  • Screen scraping
  • PDD
  • SDD
  • SQL
  • Orchestrator

Jobs at First Source

View all
user image Anonymous

posted on 27 Oct 2023

Interview experience
Rating 5
Very good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Basic computer skills like restore files form recycle bin, renaming file name

3

One-on-one Round (4 Questions)

  • Q1. Explain about bpo
  • Q2. Bpo is business process outsourcing provides services like data entry,it, customer support, account and finance these services provided to the vendor company
  • Q3. Speak about Some random topic
  • Q4. I spoked about social media

Interview Preparation Tips

Interview preparation tips for other job seekers - If thay say u have a another round of interview in online, congratulations u have completed and ur selected.

Top skills recommended for First Source Non Voice Associate interview

Insights by AmbitionBox
  • Backend
  • Claim Payment
  • Claims Adjudication
  • Claims Processing
  • Data Entry
  • ITES
  • Night Shift
  • US Healthcare
user image Anonymous

posted on 13 Feb 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. About yourself,ask about 1 min topic , location, experience...so on
2

Technical Round (1 Question)

3

Behavioral Round (1 Question)

  • Q1. Previous experience,process you work in, salary so on...

Top skills recommended for First Source Customer Service Associate interview

Insights by AmbitionBox
  • English
  • Inbound Calls
  • Night Shift
  • Sales
  • Spoken English
  • US Process
  • customer care
  • inbound
Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jun 2024.

4 Interview Rounds

1

HR Round (2 Questions)

2

Assignment Round

Accent assessment & English grammar

3

Group Discussion Round

Live chat or call discussion

4

One-on-one Round (2 Questions)

Top skills recommended for First Source Senior Customer Service Associate interview

Insights by AmbitionBox
  • Communication Skills
  • Customer Service
  • Inbound Calls
  • International Voice Process
  • Night Shift
  • Non Voice Process
  • Outbound Calling
  • Solving Queries
user image Anonymous

posted on 17 Jan 2024

Interview experience
Rating 4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

Aptitude Test Round

At the time when i was attend for the test it's All About Communications skills, Listening skills Need To Make sure shouldn't be any such Grammeratical Errors Build Sentences Formation That's It Once Done with the Test yiu may have One on one Descussion F2F Interview with Manager

2

One-on-one Round (3 Questions)

  • Q1. Firstly they'll check your patience level and Skills Asked me to sale something They may Check how much convince You do have
  • Q2. They may ask about previous company experiences and All.....
  • Q3. Salary expectations and all those stuff

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Choice if you're Fresher and Wants to work In MNC

Top skills recommended for First Source Senior Associate interview

Insights by AmbitionBox
  • Communication Skills
  • Customer Service
  • international bpo
  • Accounting
  • Biochemistry
  • Bioinformatics
  • Biotechnology
  • Clinical Biochemistry

First Source Interview FAQs

How many rounds are there in First Source interview?
First Source interview process usually has 2-3 rounds. The most common rounds in the First Source interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for First Source interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at First Source. The most common topics and skills that interviewers at First Source expect are Customer Service, Communication Skills, international bpo, non voice and Non Voice Process.
What are the top questions asked in First Source interview?

Some of the top questions asked at the First Source interview -

  1. How do you create GQL server, directive in GQL, Fragments in GQL how do you wri...read more
  2. what are the elements of a sales write up and what part does storytelling play ...read more
  3. What are the contents in PDD and SDD that are relevant for RPA develope...read more
How long is the First Source interview process?

The duration of First Source interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at First Source

based on 98 interviews in last 1 year

Interview experience

Rating 3.8
Good
View more

Difficulty level

Easy 27%
Moderate 68%
Hard 5%

Duration

Less than 2 weeks 77%
2-4 weeks 16%
4-6 weeks 3%
6-8 weeks 3%
More than 8 weeks 1%

People are getting interviews through

based on 182 First Source interviews
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
26%
21%
19%
6%
3%
1%
24% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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3.8

Rating in categories

 3.6

Skill development

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Job Security

 3.6

Company culture

 3.2

Promotions/Appraisal

 3.5

Work Satisfaction

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