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I applied via Job Portal
I have over 5 years of experience in customer support, including 2 years as a team leader.
5+ years in customer support
2+ years as a team leader
Experience in managing a team, handling escalations, and improving processes
Strong communication and problem-solving skills
Proficient in using CRM systems and ticketing platforms
I have a Bachelor's degree in Business Administration and 5 years of experience in customer support.
Bachelor's degree in Business Administration
5 years of experience in customer support
ABC Company
ABC Company specialized in IT solutions
Known for their customer-centric approach
Offered support services for various software products
My expectation salary is based on my experience, skills, and the market rate for the position.
Consider my years of experience in the industry
Research the average salary for Support Team Leaders in the current market
Factor in the responsibilities and requirements of the role
Be open to negotiation based on benefits and opportunities for growth
My notice period is one month.
Notice period is one month
I am required to give one month's notice before leaving my current position
I can start in one month's time if selected
Top trending discussions
I appeared for an interview before Sep 2016.
I am a dedicated and experienced team leader with a strong track record of successfully leading teams to achieve goals.
Over 5 years of experience in leadership roles
Proven ability to motivate and inspire team members
Strong communication and problem-solving skills
Track record of meeting and exceeding targets
Example: Led a team of 15 sales representatives to exceed quarterly sales targets by 20%
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.
After finishing our training we use to go one store all managers givs us a task..
I will attend to the customer promptly and with a friendly demeanor.
Greet the customer with a smile and ask how you can assist them.
Listen actively to their needs and concerns.
Offer solutions or alternatives to meet their needs.
Thank them for their business and invite them to return.
Handle any complaints or issues with empathy and professionalism.
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 4 interview rounds.
Skills test.
1- math's
2- reasoning
3- English
I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.
I would calmly approach the unsatisfied customer and listen to their concerns, offering a solution to resolve the issue.
Remain calm and composed
Approach the customer with empathy and understanding
Listen attentively to their concerns
Apologize for any inconvenience caused
Offer a solution to address their issue
If necessary, involve a higher authority or manager
Ensure the customer feels heard and valued
I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.
A bean in Spring is a Java object that is instantiated, assembled, and managed by the Spring IoC container.
Beans are defined in the Spring configuration file using XML or annotations.
Beans are singleton by default but can be configured as prototype.
Beans can have dependencies injected by the container.
Example: @Component annotation in Spring creates a bean.
Example:
I applied via LinkedIn and was interviewed before Oct 2023. There was 1 interview round.
Design a URL shortener system
Use a unique identifier for each long URL to generate a short URL
Store the mapping of short URL to long URL in a database
Implement a redirect mechanism to redirect short URLs to their corresponding long URLs
Consider scalability and performance while designing the system
Use Floyd's Tortoise and Hare algorithm to detect cycle in a linked list.
Initialize two pointers, slow and fast, at the head of the linked list.
Move slow pointer by one step and fast pointer by two steps.
If they meet at any point, there is a cycle in the linked list.
based on 3 interview experiences
based on 2 reviews
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