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MagicPin Customer Service Executive Interview Questions and Answers

Updated 12 Jul 2024

MagicPin Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction about your self,
  • Q2. Job experience , time , year
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of improving customer satisfaction ratings

    • I am proficient in using CRM systems and other customer service tools

  • Answered by AI
  • Q2. Just tell me about customer ?
  • Ans. 

    Customers are individuals or businesses who purchase goods or services from a company.

    • Customers are the lifeblood of any business, as they provide revenue and feedback.

    • Building strong relationships with customers is crucial for long-term success.

    • Customer satisfaction is key to retaining customers and attracting new ones.

    • Examples: A customer may be an individual buying a product from an online store, or a business signi...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident for an interview

Customer Service Executive Interview Questions Asked at Other Companies

Q1. How would you handle a situation where a customer receives non-ve ... read more
Q2. How would you handle a customer complaint that a delivery person ... read more
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
Q4. What do you know about gold loans and How will you identify wheth ... read more
asked in Startek
Q5. If you receive a call from a very frustrated customer, how will y ... read more

Top trending discussions

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Interview Hub
1w (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Data Analyst Interview Questions & Answers

Tracxn user image Jaganmohan Reddy

posted on 22 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - easy to crack they will ask qestions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction of yourself
Round 2 - Assignment 

Assignment of Google sheets

Round 3 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What do you know about analysis and logical reasoning
  • Ans. 

    Analysis and logical reasoning involve examining data, identifying patterns, and drawing conclusions based on evidence.

    • Analysis involves breaking down complex information into smaller components for better understanding.

    • Logical reasoning is the process of using rational thinking to make sense of information and draw valid conclusions.

    • Analytical skills are essential for interpreting data accurately and making informed d...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello guys this company provide good salary but not good appraisal

Data Analyst Interview Questions & Answers

Impact Guru user image Shubham Upadhyay

posted on 19 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Difference between rank and dense rank
  • Q2. How will merge multiple file in python
  • Ans. 

    Merge multiple files in Python using pandas.concat() or pd.merge() functions.

    • Use pandas.concat() function to merge multiple files vertically (row-wise).

    • Use pd.merge() function to merge multiple files horizontally (column-wise) based on a common column.

    • Ensure that the files have compatible column names and data types before merging.

    • Handle any missing or duplicate values appropriately during the merging process.

    • Consider ...

  • Answered by AI
  • Q3. Data frame explain in detail
  • Ans. 

    A data frame is a two-dimensional data structure in which data is stored in rows and columns.

    • Data frames are commonly used in programming languages like R and Python for data analysis.

    • Each column in a data frame represents a variable, while each row represents an observation.

    • Data frames can contain different types of data, such as numeric, character, and factor.

    • Data frames can be created from various sources like CSV f...

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Technical 

(3 Questions)

  • Q1. Sql questions mostly about windows function, aggregate, using having clause in group, union vs union all, mostly basics about sql.
  • Q2. Power Bi questions - measures in powerbi, calculate, dashboard, excel vs powerbi.
  • Q3. Assesment 5 question based on sql and excel. Easy questions like second highest salary, manager salary, count a's.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through some questions for interview on data analyst role and read those, this thing will help you to understand many concepts. Not very hard interview also the interviewer is helpful.

MagicPin HR Interview Questions

26 questions and answers

Q. Do you have experience in the digital world?
Q. Can you share an instance when you had a negative experience?
Q. Why do you want to join this organization?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I appeared for an interview before Jun 2024, where I was asked the following questions.

  • Q1. What is CRUD operations
  • Ans. 

    CRUD operations refer to the four basic functions of persistent storage: Create, Read, Update, and Delete.

    • Create: Adding new records, e.g., inserting a new user into a database.

    • Read: Retrieving existing records, e.g., fetching user details from a database.

    • Update: Modifying existing records, e.g., changing a user's email address.

    • Delete: Removing records, e.g., deleting a user from the database.

  • Answered by AI
  • Q2. Manager salary SQL
Are these interview questions helpful?

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience, basically they ll check you communication....

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk. Good communication is they are looking
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General knowledge and family background
Round 2 - Aptitude Test 

Work details and knowledge about medicine usage

Round 3 - Technical 

(1 Question)

  • Q1. Medical terminology and store management,

Interview Questionnaire 

2 Questions

  • Q1. SQL and Excel were the key that helped me get this job.
  • Q2. Puzzles

MagicPin Interview FAQs

How many rounds are there in MagicPin Customer Service Executive interview?
MagicPin interview process usually has 1 rounds. The most common rounds in the MagicPin interview process are HR and One-on-one Round.

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 2 interview experiences

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

MagicPin Customer Service Executive Reviews and Ratings

based on 7 reviews

3.1/5

Rating in categories

3.2

Skill development

2.9

Work-life balance

3.1

Salary

3.2

Job security

2.9

Company culture

3.3

Promotions

3.2

Work satisfaction

Explore 7 Reviews and Ratings
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