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Managing hotel IT operations involves ensuring smooth functioning of all IT systems and providing technical support to staff and guests.
Regularly monitoring and maintaining all IT systems
Providing technical support to staff and guests
Ensuring data security and backup
Managing IT budget and procurement
Staying up-to-date with latest technologies and trends
Collaborating with other departments to ensure seamless operations
Hospitality industry uses various applications for guest services.
Property Management Systems (PMS) like Opera, Protel, and Guestline
Customer Relationship Management (CRM) software like Salesforce and Hubspot
Online Booking Engines like Booking.com and Expedia
Mobile Applications like Marriott Bonvoy and Hilton Honors
Point of Sale (POS) systems like Toast and Square
To manage ithelpdesk tool for customer calls and queries, prioritize issues, assign tickets to appropriate team members, and track progress.
Create a system for categorizing and prioritizing issues
Assign tickets to appropriate team members based on their expertise
Track progress and ensure timely resolution of issues
Regularly review and analyze data to identify areas for improvement
Provide training and support to team me...
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posted on 24 Feb 2024
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
posted on 17 Jun 2023
I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.
A route reflector in BGP is a device that helps reduce the number of BGP peerings required in a network by reflecting routes to other routers.
Route reflectors help reduce the number of BGP peerings required in a network by allowing a router to reflect routes to other routers without the need for a full mesh of peerings.
They are necessary in large networks with many routers to reduce the complexity and resource usage of...
posted on 30 May 2021
I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.
MVC is a software architecture pattern that separates an application into three interconnected components: Model, View, and Controller.
MVC stands for Model-View-Controller
Model represents the data and business logic
View represents the user interface
Controller handles user input and updates the model and view accordingly
Partial view is a reusable view component that can be rendered within another view
It is used to reduc...
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
Moderate difficult with business reasoning
CSS Sprite is a technique used to combine multiple images into a single image to reduce the number of server requests.
CSS Sprite helps in reducing loading time by reducing the number of HTTP requests.
It involves combining multiple images into one larger image and then using CSS to display only the portion of the image needed.
This technique is commonly used for icons, buttons, and other small images on websites.
By using...
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
I applied via Campus Placement and was interviewed in Oct 2023. There were 4 interview rounds.
Coding plus aptitude test
Dsa and sql questions
Data warehouse is used for analysis and reporting, while database is used for transactional processing.
Data warehouse stores historical data for analysis, while database stores current data for transactional processing.
Data warehouse is optimized for read-heavy workloads, while database is optimized for write-heavy workloads.
Data warehouse typically involves data from multiple sources and is denormalized, while databas...
Discussing project experiences showcases skills and problem-solving abilities in real-world scenarios.
Describe the project's objective and your role in it.
Highlight specific challenges faced and how you overcame them, e.g., tight deadlines.
Mention any technologies or methodologies used, such as Agile or specific programming languages.
Discuss the impact of the project, such as user feedback or performance metrics.
Reflec...
Resolve workplace issues through open communication, collaboration, and problem-solving
Encourage open communication between team members
Address conflicts promptly and professionally
Seek input from all parties involved in the issue
Collaborate on finding solutions that benefit everyone
Implement clear policies and procedures for resolving conflicts
Provide training on conflict resolution and communication skills
Help Desk Engineer
125
salaries
| ₹1.6 L/yr - ₹3.5 L/yr |
Network Engineer
119
salaries
| ₹1.8 L/yr - ₹5 L/yr |
Network Support Engineer
86
salaries
| ₹1.6 L/yr - ₹4 L/yr |
IT Helpdesk Engineer
74
salaries
| ₹1.3 L/yr - ₹3.5 L/yr |
Helpdesk Support Engineer
42
salaries
| ₹1.9 L/yr - ₹3.2 L/yr |
Saama Technologies
Jumio
DISYS
Data-Core Systems