MINISO Duty Manager Interview Questions and Answers

SOP stands for Standard Operating Procedures which are a set of guidelines and instructions to ensure consistency and efficiency in operations.

• SOPs are used in various industries including hospitality, healthcare, and manufacturing.

• They outline step-by-step procedures for tasks and processes to ensure quality and safety.

• SOPs are regularly reviewed and updated to reflect changes in regulations, technology, and best prac...read more

Updating and cross-selling are important skills for a Duty Manager.

• Updating involves keeping information and systems up to date, such as inventory, schedules, and customer records.

• Cross-selling is the practice of suggesting additional products or services to customers to increase sales and enhance their experience.

• Updating and cross-selling require good communication and interpersonal skills.

• Examples of updating and cr...read more

To increase customers, we can focus on improving customer experience, offering promotions, and expanding our marketing efforts.

• Improve customer experience by providing excellent service and addressing any complaints promptly

• Offer promotions such as discounts, loyalty programs, and referral incentives

• Expand marketing efforts through social media, email campaigns, and targeted advertising

• Partner with other businesses or ...read more

The store target will be achieved through effective planning, execution, and monitoring.

• Develop a clear plan with specific targets and timelines

• Ensure adequate staffing and resources to meet targets

• Regularly monitor progress and make adjustments as needed

• Motivate and incentivize staff to achieve targets

• Provide excellent customer service to increase sales

• Analyze sales data to identify trends and adjust strategies accord...read more

Customer satisfaction with Miniso products is generally high due to their affordable prices, trendy designs, and good quality.

• Affordable prices: Miniso offers products at competitive prices, making them accessible to a wide range of customers.

• Trendy designs: Miniso products are known for their stylish and modern designs, appealing to fashion-conscious consumers.

• Good quality: Miniso maintains a reputation for providing ...read more

100% achievement refers to reaching the maximum level of success or meeting all goals and objectives.

• It means accomplishing everything that was planned or expected

• It signifies the highest level of performance or attainment

• Example: In a sales role, achieving 100% of the sales target for a given period would be considered 100% achievement

Moniso is different from other companies in terms of its unique approach towards customer satisfaction.

• Moniso focuses on providing personalized solutions to each customer.

• Moniso has a strong emphasis on quality control and assurance.

• Moniso values transparency and honesty in all its dealings with customers.

• Moniso has a highly trained and motivated team that is dedicated to providing exceptional service.

• Moniso is committ...read more

Hygienic maintenance refers to the regular cleaning and disinfection of surfaces and equipment to prevent the spread of germs and bacteria.

• Hygienic maintenance involves cleaning and disinfecting surfaces and equipment regularly

• It helps prevent the spread of germs and bacteria

• Cleaning should be done using appropriate cleaning agents and techniques

• Disinfection should be done using appropriate disinfectants and techniques

• ...read more

Monopoly's mission is to bankrupt opponents and become the wealthiest player.

• The objective is to acquire as much wealth as possible

• Players must buy and develop properties to earn rent

• Players can also collect money through Chance and Community Chest cards

• Bankrupting opponents is a key strategy to winning the game