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Muthoot Mercantile Customer Service Executive Interview Questions and Answers

Updated 31 Aug 2024

Muthoot Mercantile Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image arup chatterjee

posted on 31 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Some financial type of questions
    • Add your answer

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 30 Sep 2022

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself, case study, how to manage costumers and company policy both.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. About company, my work experience, salary and working hours.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to manage all the work sales, operation, appraisal, marketing.

Customer Service Executive Interview Questions Asked at Other Companies

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Q3. 3. What do you mean by Customer service? What is BPO?
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asked in Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
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Q5. If you receive a call from a very frustrated customer, how will y ... read more
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Interview questions from similar companies

Branch Manager Interview Questions & Answers

Hindusthan Microfinance user image Anonymous

posted on 30 Apr 2021

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About Previous Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindusthan Microfinance is a better platform . because of here Management very energetic and helpful.

Branch Manager Interview Questions & Answers

Hindusthan Microfinance user image kiran kumar Tumma

posted on 7 May 2022

I applied via Referral and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Total experience and how to team leading handling and target vs achievement
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Real talk only and my self and better future

Branch Manager Interview Questions & Answers

Poonawalla Finance user image Anonymous

posted on 24 Feb 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why the last company you have leave
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share job profile in detail

Area Manager Interview Questions & Answers

Paisalo Digital user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Skills CV SALES
    • Add your answer
  • Q2. About yourself liable for necessary achievement in career
    • Add your answer
  • Q3. How's your day to day business development plans in current market and marketed
  • Ans. 

    My day to day business development plans involve identifying new market opportunities, building relationships with key stakeholders, and implementing strategic initiatives to drive growth.

    • Conduct market research to identify potential opportunities for expansion

    • Develop relationships with key clients and partners to increase market presence

    • Implement strategic initiatives such as promotional campaigns or product launches ...

    • Answered by AI
    Add your answer
  • Q4. Previous employers Team size and lead by you
    • Add your answer
  • Q5. Customer portfolio xbkt collection ED LMD 90 DPD NPA Cases case study
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Leadership skills and behavior all personal quality
Be interview-ready. Browse the most asked HR questions.
View all HR interview questions
illustration image

Sales Executive Interview Questions & Answers

Square Capital Advisory Services user image Anonymous

posted on 19 Feb 2022

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About my self and previous work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not at all good place to work
1) No system,
2) No Data.
3) Cold colling (pepper calling with personal Cell phone)
4) Salary issue (not getting salary after working hole month)

I will not recommended any one for this company in their entire life

Very very very pathetic.

Language of the head are very bad
(Bad word, and ek dam bakvas language.
Are these interview questions helpful?

Analyst Interview Questions & Answers

Anand Rathi Global Finance user image Anonymous

posted on 6 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why this job with this profile. They never read my CV before interview
    • Add your answer
  • Q2. Useless questions not centred around JD
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste time. Fools din't read JD or my CV before asking questions. Waste of time.

Deputy Manager Interview Questions & Answers

Anand Rathi Global Finance user image Anonymous

posted on 14 Apr 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024, where I was asked the following questions.

  • Q1. Can you tell me about role and responsibility?
    • Add your answer
  • Q2. Tell me about a time you faced an ethical dilemma at work?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself

Deputy Manager Interview Questions & Answers

Anand Rathi Global Finance user image Anonymous

posted on 27 Sep 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Procurement audit.
    • Add your answer
  • Q2. P to p process
    • Add your answer
  • Q3. Introduction and work experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident on the part you are delivering
More about working at Muthoot Mercantile

Muthoot Mercantile Interview FAQs

How many rounds are there in Muthoot Mercantile Customer Service Executive interview?
Muthoot Mercantile interview process usually has 2 rounds. The most common rounds in the Muthoot Mercantile interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Muthoot Mercantile Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Mercantile. The most common topics and skills that interviewers at Muthoot Mercantile expect are Customer Handling, Gold Loan, NBFC, Branch Management and Branch Operations.

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Muthoot Mercantile Interviews By Designations

Interview Questions for Popular Designations

Overall Interview Experience Rating

5/5

based on 1 interview experience

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Muthoot Mercantile Customer Service Executive Salary
based on 53 salaries
₹1.5 L/yr - ₹2.5 L/yr
36% less than the average Customer Service Executive Salary in India
View more details

Muthoot Mercantile Customer Service Executive Reviews and Ratings

based on 17 reviews

3.2/5

Rating in categories

2.8

Skill development

2.8

Work-life balance

2.6

Salary

3.0

Job security

2.6

Company culture

2.4

Promotions

2.9

Work satisfaction

Explore 17 Reviews and Ratings
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