Nerdy Turtlez Chat Support Executive Interview Questions and Answers

Q1. Do you have own vehicle
Ans. Yes, a bike or a scooter
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Q2. Do you have any sales experience
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Q3. Do you reside in Delhi
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Q1. Why do you believe I should be hired for this position?
Ans. 
I bring a unique blend of skills, experience, and passion that aligns perfectly with your company's goals and values.
• Proven track record of exceeding sales targets, such as increasing sales by 30% in my previous role within one year.

• Strong relationship-building skills, demonstrated by maintaining long-term partnerships with key clients, resulting in repeat business.

• Excellent communication and negotiation abilities, whi...read more
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Q2. How would you pitch a sales course to someone who has no knowledge of the subject?
Ans. 
Learn essential sales skills to boost your career and drive business success through effective communication and persuasion techniques.
• Understand the basics: Sales is about connecting with customers and meeting their needs. For example, think of a friend recommending a restaurant.

• Highlight the benefits: A sales course teaches techniques to close deals and increase revenue, like learning how to negotiate better prices.

• R...read more
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Q1. Sales me pen/chair
Ans. 
Selling a pen or chair involves highlighting features, benefits, and addressing customer needs effectively.
• Identify the customer's needs: Ask questions to understand what they are looking for in a pen or chair.

• Highlight features: For a pen, discuss ink quality, grip comfort, and design. For a chair, mention ergonomic support and material.

• Demonstrate benefits: Explain how a good pen enhances writing experience or how a ...read more
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Q2. Why sales ?
Ans. 
Sales is a dynamic and rewarding field that allows me to connect with customers, drive business growth, and achieve targets.
• I enjoy building relationships with customers and helping them find solutions to their needs.

• I thrive in fast-paced environments and enjoy the challenge of meeting and exceeding sales targets.

• Sales allows me to constantly learn and adapt to new market trends and customer preferences.

• I find satisfa...read more
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Q1. Do you know about ERP
Ans. 
ERP (Enterprise Resource Planning) integrates core business processes into a unified system, enhancing efficiency and decision-making.
• Integrated System: ERP systems unify various business functions like finance, HR, and supply chain into a single platform, improving data accuracy.

• Real-Time Data: ERP provides real-time insights into business operations, enabling timely decision-making and responsiveness to market change...read more
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Q2. Csn you work on excel
Ans. 
Yes, I can work on Excel, utilizing its features for data analysis, organization, and visualization effectively.
• Data Organization: I can create and manage spreadsheets to organize data efficiently, using tables and filters for easy access.

• Formulas and Functions: I am proficient in using formulas like VLOOKUP, SUMIF, and COUNTIF to perform calculations and analyze data.

• Data Visualization: I can create charts and graphs ...read more
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Q1. Tell me about your daily routine
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Q1. Tell me about your previous job role
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Q1. Tell me about your self , internship or exp. Why sales?
Ans. 
I have a background in marketing and sales through internships and previous work experience. I am passionate about sales because of the opportunity to build relationships and drive revenue.
• Interned at XYZ company where I learned about sales strategies and techniques

• Worked as a sales associate at ABC store, exceeding sales targets consistently

• Enjoy the challenge of meeting customer needs and closing deals

• Passionate abou...read more
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A sales pitch round in which a scenario was provided.

Q1. Final interview questions from cv.
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Q1. How do you envision your career progressing in the next five years with Globus?
Ans. 
In five years, I see myself leading strategic initiatives at Globus, driving innovation and fostering team growth.
• I aim to take on a leadership role, overseeing key projects that align with Globus's mission.

• I plan to enhance my skills in strategic planning and execution, contributing to the company's growth.

• I envision mentoring junior team members, sharing knowledge and fostering a collaborative environment.

• I hope to l...read more
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Q2. How do you handle working in pressure situations?
Ans. 
I thrive under pressure by staying organized, prioritizing tasks, and maintaining clear communication with my team.
• Stay organized: I use tools like project management software to keep track of tasks and deadlines.

• Prioritize effectively: In a recent project, I identified critical tasks and focused on them first to meet tight deadlines.

• Maintain clear communication: During a high-stakes presentation, I ensured my team was...read more
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