Upload Button Icon Add office photos

Radical Minds

Compare button icon Compare button icon Compare

Filter interviews by

Radical Minds Customer Service Associate (Csa) Interview Questions and Answers

Updated 6 Jan 2023

Radical Minds Customer Service Associate (Csa) Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Introduction about Your Self
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a strong ability to empathize with customers and understand their needs, allowing me ...

  • Answered by AI
  • Q2. Past Work Experience
  • Ans. 

    I have 2 years of experience as a Customer Service Associate in a retail store.

    • Assisted customers with product inquiries and resolved any issues or complaints

    • Provided exceptional customer service by ensuring a positive shopping experience

    • Handled cash transactions and operated the cash register

    • Maintained a clean and organized store environment

    • Collaborated with team members to achieve sales targets

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why Should We hire you
  • Ans. 

    You should hire me because I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have exceptional communication skills, both verbal and written, which are essential for providing excellent customer service.

    • I have a proven track record in the customer service field, with experience in handling customer inquiries, resolving issues, and ensuring customer satisfacti...

  • Answered by AI
  • Q2. What you know about sales and customer service
  • Ans. 

    Sales and customer service involve understanding customer needs, providing assistance, and promoting products or services.

    • Sales involves persuading customers to purchase products or services.

    • Customer service involves assisting customers with their inquiries, concerns, or complaints.

    • Sales and customer service require effective communication and problem-solving skills.

    • Building rapport and maintaining positive relationshi...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About the past experience
  • Q2. Ask you about the process or company they are hiring.

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly keep in mind that if a candidate is not able to clear the training then the training will be unpaid and after selection, there is no medical casual or any other kind of leaves will be there and there are no incentives whether the hr told you about incentive but there are no incentives and their salary will be never on time so there is no job security.

Interview questions from similar companies

I appeared for an interview in Nov 2016.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Q2. What was you doing in your last job
  • Q3. Can you work in sales process
  • Ans. 

    Yes, I have experience working in sales processes and enjoy interacting with customers to meet their needs.

    • I have previous experience in sales roles where I successfully met sales targets

    • I am comfortable with upselling and cross-selling products or services to customers

    • I enjoy interacting with customers to understand their needs and provide solutions

    • I am familiar with using sales techniques to drive revenue and increas...

  • Answered by AI
  • Q4. What do you know about Insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company, providing financial protection against potential losses.

    • Insurance is a form of risk management.

    • It involves the transfer of the risk of a potential loss from an individual to an insurance company.

    • Insurance policies are purchased to protect against various types of risks, such as property damage, liability, or health issues.

    • Premiums are paid by the i...

  • Answered by AI
  • Q5. What is your salary expectation

Interview Preparation Tips

Round: HR Interview
Tips: First listen each question clearly,understand it & give answer confidently.

Skills: Sales, Confidence

Customer Service Associate (Csa) Interview Questions Asked at Other Companies

Q1. What do you know about sales and customer service?
Q2. What do you know about Insurance?
Q3. Why do you think Maruti Suzuki is the best?
Q4. Do you have knowledge about our products and quality management?
Q5. How do you handle customers on calls or via email?

Interview Questionnaire 

1 Question

  • Q1. Why you want change the job?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your day?
  • Q2. Tell me about your education?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go and try yourself if your luck is good you might crack it.

What people are saying about Radical Minds

View All
flourishingsherry
3d
currently not working
Radical Minds: My red flags and reality check
My honest experience at Radical Minds: I found the work environment super unprofessional. Employee rights? Ignored! No real lunch breaks, disrespectful staff, and zero support during medical emergencies. I even got marked as absconded despite submitting all my medical docs. Employees are worthless here. No proper offer letters, and experience? Forget about it. The language was awful, like street fights, not office talks. CSAT incentives? A ₹5 KitKat—seriously? Workplace politics, zero management accountability, and no employee care sums up this company. I wouldn't recommend Radical Minds to any serious professional.
Got a question about Radical Minds?
Ask anonymously on communities.

I applied via Naukri.com and was interviewed in Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and about role
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions about the role
Round 4 - Assignment 

About role typing skills normal assignment

Round 5 - Assignment 

About role speaking skills and listening skills

Interview Preparation Tips

Interview preparation tips for other job seekers - When you have good communication skills and technical skills for the role you can easily crack it

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Practice good nonverbal communication
2. Dress for the job or company
3. Listen
4. Don't talk too much
5. Don't too familiar

I applied via Naukri.com and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. I am Hemant Gulhane completed Graduation from Sinhgad Institute of Technology and working with WNS GLOBAL SERVICES PRIVATE LIMITED from last 4 year.
  • Answered Anonymously
  • Q2. What are your Strength
  • Ans. I am more focused on the assigned work and complete it within Timeline.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to share Details of Interview and get the ambition Box review.
Are these interview questions helpful?

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Previous work experience and educational qualifications.
  • Ans. 

    I have a diverse background in finance and marketing, with a strong educational foundation in business administration.

    • Bachelor's degree in Business Administration from XYZ University, focusing on finance and marketing.

    • Interned at ABC Corp, where I assisted in market research and data analysis, leading to a 15% increase in customer engagement.

    • Worked as a marketing assistant at DEF Ltd., managing social media campaigns t...

  • Answered by AI
  • Q2. About hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident while answering questions. Don't think too much.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Mental ability good comnication skills what about me

Interview Preparation Tips

Interview preparation tips for other job seekers - Job role and job discussion and what's about the company rules and regulations and recruitment alert ment what is what

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you resolve conflict ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be confident while soft skills are important.

Radical Minds Interview FAQs

How many rounds are there in Radical Minds Customer Service Associate (Csa) interview?
Radical Minds interview process usually has 4 rounds. The most common rounds in the Radical Minds interview process are One-on-one Round, Resume Shortlist and HR.

Tell us how to improve this page.

Overall Interview Experience Rating

1/5

based on 1 interview experience

Difficulty level

Easy 100%
View more

Interview Questions from Similar Companies

WNS Interview Questions
3.3
 • 1.1k Interviews
iEnergizer Interview Questions
4.7
 • 798 Interviews
Omega Healthcare Interview Questions
3.7
 • 480 Interviews
R1 RCM Interview Questions
3.8
 • 321 Interviews
Sagility Interview Questions
3.9
 • 213 Interviews
IntouchCX Interview Questions
2.8
 • 211 Interviews
Conduent Interview Questions
3.4
 • 210 Interviews
View all

Radical Minds Customer Service Associate (Csa) Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
Customer Care Executive
297 salaries
unlock blur

₹1.3 L/yr - ₹4 L/yr

Travel Executive
181 salaries
unlock blur

₹1.5 L/yr - ₹4.2 L/yr

Customer Service Executive
145 salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Team Lead
128 salaries
unlock blur

₹2.2 L/yr - ₹5 L/yr

Customer Support Executive
116 salaries
unlock blur

₹1.5 L/yr - ₹4 L/yr

Explore more salaries
Compare Radical Minds with

iEnergizer

4.7
Compare

WNS

3.3
Compare

Conneqt Business Solutions

3.6
Compare

Sutherland Global Services

3.5
Compare
write
Share an Interview