Razorpay Program Manager Interview Questions and Answers

Q1. About a hypothetical scenario that the interviewer came up by himself
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Q1. STAR approach based behavioural questions
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Q1. 1. Tell me about your career and product manangement experience.
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Q2. 2. Let us say there is a conflict between your client stakeholder and senior team member. How would you handle this?
Ans. 
I would facilitate open communication, mediate discussions, and seek a collaborative solution to resolve the conflict effectively.
• Initiate a one-on-one conversation with both parties to understand their perspectives and concerns.

• Organize a joint meeting to encourage open dialogue, ensuring both the client stakeholder and senior team member feel heard.

• Identify common goals and interests to find a mutually beneficial sol...read more
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Q3. 3. Tell us about a product feature that you recently added to your application?
Ans. 
Recently, I added a user feedback feature to our application to enhance user engagement and improve product iterations.
• Implemented a feedback button on the main dashboard for easy access.

• Users can submit suggestions or report issues directly through the app.

• Created a dashboard for the team to analyze feedback trends and prioritize features.

• Example: A user suggested a dark mode, which we prioritized based on multiple re...read more
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Q1. Tell me about yourself.
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Q2. Are you fine with the shift timings?
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Q3. How far you are located from the office?
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Q1. Introduction and experience demonstration in 1-1.5 minutes
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Q2. Why we should hire you?
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Q3. Articulate Product Strategy for a market migration/mass enablement
Ans. 
Develop a product strategy to enable mass migration in the market.
• Conduct market research to identify target segments and their needs

• Create a roadmap for product development and deployment

• Implement marketing campaigns to educate and attract customers

• Provide training and support for users transitioning to the new product

• Monitor and analyze feedback to make continuous improvements
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Q4. Leadership style question with example
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Create a Project Plan and Presentation on a Market Migration Case Study

Q1. Same as round 1 questions
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Q2. Describe yourself in 3 words
Ans. 
Innovative, analytical, and collaborative, I thrive on turning ideas into impactful products through teamwork and strategic thinking.
• Innovative: I led a team to develop a new feature that increased user engagement by 30%.

• Analytical: I utilize data-driven insights to prioritize product features based on user feedback and market trends.

• Collaborative: I foster cross-functional teamwork, ensuring alignment between engineer...read more
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Q1. Resume background experinece expectations and others
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How many people use credit cards for payements in India

Q1. Introduction about you
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Q2. Understanding of technical strategy
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Q1. What are your CTC expectations
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Q1. Past Experience
Ans. 
I have diverse experience in product management, focusing on user-centric design and data-driven decision-making.
• Led a cross-functional team to launch a mobile app that increased user engagement by 30%.

• Conducted user research and A/B testing to optimize features, resulting in a 25% increase in conversion rates.

• Collaborated with marketing to develop go-to-market strategies, successfully launching three products in one y...read more
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Q2. Case Study around RCA
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Q1. Role Expectation Setting
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Q2. Case Study around Phonepe problem
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Q1. Business Round - Which stakeholders do you work with?
Ans. 
I work with stakeholders such as customers, executives, developers, designers, and marketing teams to ensure product success.
• Customers

• Executives

• Developers

• Designers

• Marketing teams
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Q1. Explain your last product? Explain the tech components of the same
Ans. 
My last product was a mobile app for task management and collaboration.
• The app had features like task creation, assignment, deadline setting, and progress tracking.

• Tech components included a backend server using Node.js, a database using MongoDB, and a front-end interface built with React Native.

• We also integrated push notifications using Firebase Cloud Messaging for real-time updates.
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Q2. Explain how do you collaborate with engineers?
Ans. 
I collaborate with engineers by communicating effectively, understanding their technical constraints, and involving them in decision-making processes.
• Regularly communicate project goals, timelines, and requirements with engineers

• Involve engineers in the product development process from ideation to implementation

• Understand and respect the technical constraints and limitations of the engineering team

• Provide clear and det...read more
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Q1. Product Strategy
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Q2. Pick your favorite product, Explain how would you improve it's adoption?
Ans. 
I would improve the adoption of the Fitbit fitness tracker by enhancing the user experience and expanding the marketing reach.
• Enhance the user interface to make it more intuitive and user-friendly

• Offer personalized recommendations and insights based on user data

• Expand partnerships with fitness apps and health organizations to reach a wider audience
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Q1. Tell me about your past experiences
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Q2. Uber wants to enter into kids market how would you advice them to enter
Ans. 
Uber can enter the kids market by offering safe, reliable transportation and engaging services tailored for families.
• Develop a dedicated service like 'Uber Kids' with trained drivers and child safety features.

• Implement a booking app interface for parents, allowing them to schedule rides for their children.

• Partner with schools and daycare centers for special transportation services, ensuring safety and reliability.

• Intro...read more
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