RND Softech SME Interview Questions and Answers

Q1. About basic HR questions, Nothing more.
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Q1. About previous process experience. Basic fund accounting questions like What is TLC? What is derivatives and types? Basic journal entries ?
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Q1. What is NAV, Journal Entries OF Prepaid, Subscrption In Advance, Types of Shares, What is return on share and Bond, tax concept on Dividend and interest.
Ans. 
NAV is Net Asset Value, Journal Entries are records of financial transactions, Types of Shares include common and preferred, Return on Share is a measure of profitability, Tax on Dividend and Interest is applicable.
• NAV is calculated by subtracting liabilities from assets

• Journal Entries for Prepaid expenses involve debiting Prepaid Expense and crediting Cash or Accounts Payable

• Types of Shares include Common Shares and P...read more
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Q1. Basic questions
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Q2. Tell me about yourself? Where do you reside? Why do you want to join bpo?
Ans. 
I am a dedicated professional with a passion for customer service, residing in Mumbai, eager to contribute to a dynamic BPO environment.
• Currently residing in Mumbai, a vibrant city known for its diverse culture and opportunities.

• I have a strong background in customer service, having worked in retail where I honed my communication skills.

• I am drawn to the BPO industry because it offers a chance to engage with diverse cl...read more
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Q3. What are your salary expectation? Write an essay on internet or something they will ask to..
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Q1. Essay writing and typing test
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Q1. The interviewer thought it's something fishy in my CV and without asking me anything about it just ask me to leave.
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Q1. Self introduction question and willing to do job ?
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Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
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Hearing the recorded calls and speak like them

Q1. Tell me about my graduate information
Ans. 
I graduated with a Bachelor's degree in Business Administration, focusing on marketing and communication skills essential for telecalling.
• Completed a Bachelor's degree in Business Administration.

• Specialized in Marketing, which enhanced my understanding of customer needs.

• Participated in various communication workshops to improve my verbal skills.

• Engaged in group projects that honed my teamwork and leadership abilities.

• I...read more
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How you know the bpo

What they accept the friendly nature

Q1. Previous Company and Total Years of experience
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Q1. Denial Questions like what is Non covered charges?
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Q2. Inconsistent PX and DX code
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