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TomTom Technical Support Professional Interview Questions and Answers

Updated 10 Apr 2025

TomTom Technical Support Professional Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. What operating systems are you familiar with?
  • Ans. 

    I am familiar with various operating systems including Windows, macOS, Linux, and mobile OS like Android and iOS.

    • Windows: Proficient in troubleshooting Windows 10 and 11, including driver issues and system updates.

    • macOS: Experienced in resolving issues related to macOS Monterey and Big Sur, including software compatibility.

    • Linux: Familiar with Ubuntu and CentOS, able to assist with command line operations and package m...

  • Answered by AI
  • Q2. What preparations did you undertake for the interview?
  • Ans. 

    I researched the company, practiced common interview questions, and prepared examples of my technical support experience.

    • Reviewed the company's website and mission to understand their values and services.

    • Practiced common technical support interview questions, such as troubleshooting scenarios.

    • Prepared specific examples from my past experience, like resolving a complex customer issue.

    • Familiarized myself with the latest ...

  • Answered by AI
  • Q3. What is the process for formatting a pen drive using a computer?
  • Ans. 

    Formatting a pen drive involves erasing its data and setting up a file system for use on a computer.

    • Connect the pen drive to the computer's USB port.

    • Open 'This PC' or 'My Computer' to locate the pen drive.

    • Right-click on the pen drive icon and select 'Format'.

    • Choose the desired file system (e.g., FAT32, NTFS) and allocation unit size.

    • Optionally, check 'Quick Format' for a faster process.

    • Click 'Start' to begin formatting...

  • Answered by AI
  • Q4. What was your job profile at your previous organization?
  • Ans. 

    In my previous role, I provided technical support, troubleshooting issues, and ensuring customer satisfaction with IT products.

    • Managed customer inquiries via phone, email, and chat, resolving issues efficiently.

    • Utilized ticketing systems to track and prioritize support requests, ensuring timely follow-up.

    • Conducted remote troubleshooting sessions to diagnose and resolve software and hardware issues.

    • Collaborated with cro...

  • Answered by AI
  • Q5. In a situation where you arrive late to a meeting at the office, how would you handle it?
  • Ans. 

    I would acknowledge my tardiness, apologize sincerely, and ensure to catch up on what I missed while contributing positively to the meeting.

    • Acknowledge the delay immediately upon entering the meeting.

    • Apologize sincerely to the attendees for being late, e.g., 'I apologize for my tardiness.'

    • Quickly assess the current discussion to catch up, asking for a brief recap if necessary.

    • Contribute positively to the meeting by sha...

  • Answered by AI

I applied via Naukri.com and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. A question was regarding customer service role
  • Q2. Question about expectations and salary

Interview Preparation Tips

Interview preparation tips for other job seekers - The finest interview process ever experienced before.

Technical Support Professional Interview Questions Asked at Other Companies

asked in TomTom
Q1. What is the process for formatting a pen drive using a computer?
asked in TomTom
Q2. What operating systems are you familiar with?
asked in Siemens
Q3. Why are protection systems needed?
asked in Siemens
Q4. What is a fault?

Top trending discussions

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Interview Hub
5d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic oops concepts C# questions
  • Q2. Project related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy process just your basics should be clear. Be you & explain it properly.

I applied via Naukri.com and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They have asked basic Java questions and MySQL questions

I applied via Naukri.com and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java Basics,Cloud Basics,simple level codes,API related question

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the basics clear, OOPS DS concepts,REST API Concepts will help

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most of the questions are on tell me about yourself, ur previous projects, rest Api, sql, java

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm, prepare basics.

TomTom HR Interview Questions

7 questions and answers

Q. What preparations did you undertake for the interview?
Q. What was your job profile at your previous organization?
Q. In a situation where you arrive late to a meeting at the office, how would ... read more

I applied via Monster and was interviewed before Dec 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Java, SQL, SDLC agile, db queries, Http response and request codes status

Round 3 - Technical 

(3 Questions)

  • Q1. Questions related to resume, ds we worked on, http status cod eand response, related to rest api
  • Q2. Hash set internal working, how do you fine second largest element in an array without sorting,
  • Ans. 

    Finding second largest element in an array without sorting using hash set.

    • Create a hash set and iterate through the array, adding each element to the set.

    • Initialize two variables to keep track of the largest and second largest elements.

    • Iterate through the set and compare each element to the largest and second largest variables.

    • Return the second largest variable.

  • Answered by AI
  • Q3. Idempotent methods, safe methods in http, rest api working, to find en element from binary array related program
Round 4 - Technical 

(1 Question)

  • Q1. Same as technical 2, more ds related questions and http rest related
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion ask as much as you can, don't hesitate

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview questions, http rest api questions are more, related to your resume, why shift to mule?

Skills evaluated in this interview

Are these interview questions helpful?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Basics of core js and css questions

Round 3 - Technical 

(1 Question)

  • Q1. Implement Infinite scroll on the page
  • Ans. 

    Implementing infinite scroll on a webpage

    • Use JavaScript to detect when user reaches the bottom of the page

    • Fetch more content using AJAX calls

    • Append new content to the existing page dynamically

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024.

Round 1 - Coding Test 

I was given a test which was not that difficult

Round 2 - Behavioral 

(2 Questions)

  • Q1. Why are you leaving the current job
  • Q2. What's the driving factor for you to join Altair
  • Ans. 

    The innovative projects and collaborative work environment at Altair are the driving factors for me to join.

    • Innovative projects: I am excited about the opportunity to work on cutting-edge projects that push the boundaries of technology.

    • Collaborative work environment: I value teamwork and believe that working with talented individuals at Altair will help me grow professionally.

    • Company culture: I have heard great things ...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. .net core middleware
Round 3 - Technical 

(1 Question)

  • Q1. Manament discusion about your last project and responsibility
Round 4 - HR 

(1 Question)

  • Q1. Salary discusion and designation and preferred loaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Smart and trying to convivence them that you are good

TomTom Interview FAQs

How many rounds are there in TomTom Technical Support Professional interview?
TomTom interview process usually has 2 rounds. The most common rounds in the TomTom interview process are Resume Shortlist and Technical.
How to prepare for TomTom Technical Support Professional interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TomTom. The most common topics and skills that interviewers at TomTom expect are Technical Support, customer care, Customer Experience, Customer Handling and Customer Satisfaction.
What are the top questions asked in TomTom Technical Support Professional interview?

Some of the top questions asked at the TomTom Technical Support Professional interview -

  1. What is the process for formatting a pen drive using a comput...read more
  2. What operating systems are you familiar wi...read more

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more
TomTom Technical Support Professional Salary
based on 29 salaries
₹3 L/yr - ₹4.5 L/yr
62% less than the average Technical Support Professional Salary in India
View more details

TomTom Technical Support Professional Reviews and Ratings

based on 8 reviews

4.0/5

Rating in categories

3.8

Skill development

3.8

Work-life balance

3.6

Salary

3.7

Job security

3.9

Company culture

3.6

Promotions

3.7

Work satisfaction

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