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Vserv Infosystems Desktop Support Engineer L1 and L2 Interview Questions and Answers

Updated 30 Oct 2023

7 Interview questions

A Desktop Support Engineer L1 and L2 was asked
Q. How many types of networks are there?
Ans. 

There are mainly three types of networks: LAN, WAN, and MAN.

  • Local Area Network (LAN) - used to connect devices within a limited area like a home, office, or school.

  • Wide Area Network (WAN) - connects devices over a large geographical area, often using public infrastructure like the internet.

  • Metropolitan Area Network (MAN) - covers a larger area than a LAN but smaller than a WAN, typically within a city.

A Desktop Support Engineer L1 and L2 was asked
Q. What is topology?
Ans. 

Topology refers to the arrangement of nodes in a network and how they are connected.

  • Topology defines the physical or logical layout of a network.

  • Common topologies include bus, star, ring, mesh, and hybrid.

  • Each topology has its own advantages and disadvantages in terms of cost, scalability, and fault tolerance.

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A Desktop Support Engineer L1 and L2 was asked
Q. How many layers are in the OSI model, and how does it work on a network?
Ans. 

The OSI model has 7 layers that define how different devices communicate over a network.

  • The OSI model stands for Open Systems Interconnection model

  • Each layer has specific functions and interacts with adjacent layers

  • Layers include Physical, Data Link, Network, Transport, Session, Presentation, and Application

  • Data is passed down through the layers on the sending device and up through the layers on the receiving devi...

A Desktop Support Engineer L1 and L2 was asked
Q. What is the use of APIPA on a network?
Ans. 

APIPA stands for Automatic Private IP Addressing and is used when a device cannot obtain an IP address from a DHCP server.

  • APIPA assigns a unique IP address to a device when it cannot connect to a DHCP server.

  • It allows devices to communicate on a local network even without a DHCP server.

  • APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254.

  • It is commonly used in small home or office networks where a DH...

A Desktop Support Engineer L1 and L2 was asked
Q. What do you know about networks and networking?
Ans. 

Network & networking refers to the practice of connecting computers and other devices to share resources and information.

  • Network refers to a collection of computers and devices connected together to share resources and information.

  • Networking involves the design, implementation, and management of these networks.

  • Types of networks include LAN (Local Area Network), WAN (Wide Area Network), and WLAN (Wireless Local Are...

A Desktop Support Engineer L1 and L2 was asked
Q. What is DHCP?
Ans. 

DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices on a network.

  • DHCP eliminates the need for manual IP address configuration

  • It allows devices to easily connect to a network and obtain necessary network settings

  • DHCP servers lease IP addresses to devices for a specific period of time

  • Commonly used in home and business networks to manage IP ...

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A Desktop Support Engineer L1 and L2 was asked
Q. What did know about OSI model?
Ans. 

The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven different layers.

  • The OSI model stands for Open Systems Interconnection model.

  • It helps in understanding how data is transferred from one computer to another over a network.

  • Each layer has specific functions and interacts with adjacent layers.

  • Examples of layers include Physical layer, Data Lin...

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Vserv Infosystems Desktop Support Engineer L1 and L2 Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(8 Questions)

  • Q1. What do you about MS office 365..??
  • Q2. What do you know about network & networking..?
  • Ans. What is DNS and how it is work ??
  • Answered Anonymously
  • Q3. What is DHCP ?
  • Q4. What did know about OSI model?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven different layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It helps in understanding how data is transferred from one computer to another over a network.

    • Each layer has specific functions and interacts with adjacent layers.

    • Examples of layers include Physical layer, Data Link lay...

  • Answered by AI
  • Q5. How many layers of OSI and how it is work on a network ?
  • Q6. How many types of a network ?
  • Q7. What is topology ?
  • Q8. What is the use of apipa on a network??

Interview Preparation Tips

Topics to prepare for Vserv Infosystems Desktop Support Engineer L1 and L2 interview:
  • Course and introduction
Interview preparation tips for other job seekers - We are give the answer of all questions in full confidence. You can hear question of interviewer very carefully and then give the answer.

Skills evaluated in this interview

Top trending discussions

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Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
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Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What are your strength and weaknesses?

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Infotech company big company and the big appourtunity of life
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

All about profit, percentages,desicion making, English grammar etc

Round 3 - Technical 

(3 Questions)

  • Q1. Questions about C ,C++,Java
  • Q2. Simple basic questions
  • Q3. Basic questions of C,C++,Java
Round 4 - HR 

(1 Question)

  • Q1. About my self and asked Narrate A Story

Interview Preparation Tips

Topics to prepare for ITC Infotech Desktop Support Engineer interview:
  • Programming
  • Java
  • Information Technology
Interview preparation tips for other job seekers - 1. Team work, Time management .
2. Self Satisfaction in work is more important.
3. Good communication skills
4. Thinking Skills.
All the best 😊

I appeared for an interview in Sep 2017.

Interview Questionnaire 

3 Questions

  • Q1. What is deadlock
  • Q2. Which technology you know and worked
  • Ans. 

    I have experience with various technologies including Java, Python, HTML/CSS, JavaScript, and SQL.

    • Java

    • Python

    • HTML/CSS

    • JavaScript

    • SQL

  • Answered by AI
  • Q3. Why you are looking for change and what is your notice period
  • Ans. 

    I am looking for a change to explore new opportunities and challenges. My notice period is 30 days.

    • Seeking new opportunities and challenges

    • Want to learn and grow in a different environment

    • Exploring better career prospects

    • Seeking a company with a better work-life balance

    • Notice period is 30 days

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: 25 objective ques from Java and 25 from English
Tips: should prepare with Java Technology
Duration: 1 hour
Total Questions: 50

Round: Technical Interview
Experience: describe clearly
Tips: should prepared

Round: Technical Interview
Experience: do you know about jsf
Tips: yes, I worked

Round: Technical + HR Interview
Experience: this is my dream company actually, and notice is 15 to 20 days.
Tips: be confident

Skills evaluated in this interview

I appeared for an interview in Sep 2017.

Interview Questionnaire 

4 Questions

  • Q1. Technical interview take by client technical person actually they are hiring for another client so they took total 3 technical round and final will HR round
  • Q2. Asking about life cycle of Dot net mvc contols entity frame work and SQL queries
  • Q3. Problem based on oops and SQL queries outputs
  • Q4. Basic questions about my self ,salary discussion basic formalities form I have to fill up

Interview Preparation Tips

Round: Test
Experience: There were around 15 objective question that includes mvc, c#.net and SQL server. It was very simple question like different types of filters,Acton results in mvc. Basic oops concept and dot net web page regarding

Round: Resume Shortlist
Experience: After completing test round another was technical round discussed maily for mvc and SQL server questions. Around 30 mint discussion. After qualify this round another round will start from client technical staff.

General Tips: It was for 2-3 year experience person very simple to crack but focus on you which profile you are looking for study interview questions from net
Skills: Dot net mve oops concept jQuery and SQL server

I applied via Naukri.com and was interviewed before May 2018. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Telephonic technical
  • Q2. Core Java related exception handling ,design pattern ,oops solid design principle, rest API, different annotations of spring and jpa
  • Q3. Same questions on telephonic round but detailed elaborate and given simple problem statement we had to justify that why it's time n space complexity valid. Rest API questions hibernate orm use
  • Q4. Manager round just to check whether you have actually worked on project or not stress testing performance questions scenario questions

Interview Preparation Tips

General Tips: Quite easy just go with preparation
Skills: Core Java sevlet JSP hibernate spring rest API, Communication, Body Language, Problem Solving, Analytical Skills, Decision Making Skills
Duration: 1-4 weeks

I applied via Recruitment Consultant and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What Prog Languages known? Prior Software Experience? How good on U.S. Client Face to Face and telephonic interaction for projects?
  • Ans. 

    I am proficient in Java, Python, and C++. I have 2 years of experience in software development. I have excellent communication skills for client interaction.

    • Proficient in Java, Python, and C++

    • 2 years of software development experience

    • Excellent communication skills for client interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I wasn't fluent or good in Programming languages but I was clear on the flowchart and the basic concept of OOPS. Also, I was confident about solving the scenarios given to me at interview rounds. I also had good experience in US customer handling over telephonic and Face to Face interaction.

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IOS Basics , iPhone programming

Interview Preparation Tips

Interview preparation tips for other job seekers - When you tried a lot to get good company if you have no option then go for it ,Make this to last of your joining preferences.You will be deadlocked in the bond think twice before Join.

I applied via Campus Placement and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

It was easy with basic ques and then pymetrics tesy

Round 2 - Coding Test 

Coding test had basic questions on Java core

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare theoritical concept of SQL and Java well

Vserv Infosystems Interview FAQs

How many rounds are there in Vserv Infosystems Desktop Support Engineer L1 and L2 interview?
Vserv Infosystems interview process usually has 2 rounds. The most common rounds in the Vserv Infosystems interview process are Resume Shortlist and Technical.
What are the top questions asked in Vserv Infosystems Desktop Support Engineer L1 and L2 interview?

Some of the top questions asked at the Vserv Infosystems Desktop Support Engineer L1 and L2 interview -

  1. How many layers of OSI and how it is work on a networ...read more
  2. What do you know about network & networking...read more
  3. What is the use of apipa on a networ...read more

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Overall Interview Experience Rating

4.7/5

based on 3 interview experiences

Difficulty level

Easy 100%

Duration

6-8 weeks 100%
View more
Vserv Infosystems Desktop Support Engineer L1 and L2 Salary
based on 16 salaries
₹2.1 L/yr - ₹3.7 L/yr
13% less than the average Desktop Support Engineer L1 and L2 Salary in India
View more details

Vserv Infosystems Desktop Support Engineer L1 and L2 Reviews and Ratings

based on 6 reviews

4.0/5

Rating in categories

3.7

Skill development

3.0

Work-life balance

3.1

Salary

4.0

Job security

3.8

Company culture

2.5

Promotions

2.7

Work satisfaction

Explore 6 Reviews and Ratings
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₹2 L/yr - ₹4.2 L/yr

System Administrator
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₹1.8 L/yr - ₹3.5 L/yr

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