Premium Employer

i

This company page is being actively managed by Workday Team. If you also belong to the team, you can get access from here

Workday Verified Tick Work with us arrow

Compare button icon Compare button icon Compare

Filter interviews by

Workday Technical Support Analyst Interview Questions and Answers

Updated 28 Oct 2024

Workday Technical Support Analyst Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
No response

I appeared for an interview in Sep 2024.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about yourself which is not on resume
  • Ans. 

    I'm a passionate problem-solver with a knack for technology and a love for helping others navigate technical challenges.

    • I volunteer at a local community center, teaching seniors how to use smartphones and computers, enhancing their digital literacy.

    • In my free time, I enjoy building custom PCs, which has deepened my understanding of hardware and software interactions.

    • I once resolved a major software issue for a non-prof...

  • Answered by AI
  • Q2. Scenario based questions for customer interaction knowledge check eg how to handle difficult customer,critical users etc
  • Q3. Basics of troubleshooting tools
  • Q4. As it was just for checking learning agility,asked me about me learing experience in previous company,certifications,how to prioritize issues incase of multiple sev1 issues
  • Q5. Have you handles sev1/sev2 all at once,how did you interacted
  • Ans. 

    Yes, I have handled multiple sev1/sev2 incidents simultaneously by prioritizing tasks and communicating effectively.

    • Prioritized tasks based on severity and impact on users

    • Communicated with stakeholders to provide updates and manage expectations

    • Coordinated with other team members to resolve issues efficiently

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,stay calm,learn about company before appearing and prepare well according to JD provided

Top trending discussions

View All
Interview Hub
5d (edited)
anshitanegi
·
ex -
Planet Spark
When HR’s Chinese English made me drop the interview!
So, I talked to the HR yesterday about the interview. I asked Please send me the location But their English… bro I was shocked! It was like talking to someone jisne english nahi kuch ar hi seekh liya ho, if the HR’s English is this I can only imagine the rest of the company I decided to drop the interview with this chinese english😶‍🌫️
FeedCard Image
Got a question about Workday?
Ask anonymously on communities.

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and should communicate well in English. Be Truth.

Technical Support Analyst Interview Questions Asked at Other Companies

asked in Capgemini
Q1. What is BIOS?
asked in Capgemini
Q2. How do you troubleshoot an issue?
asked in Capgemini
Q3. What are the 4 steps of troubleshooting?
asked in Capgemini
Q4. What is the difference between RAM and ROM?
asked in HCLTech
Q5. What is the difference between Average Handling Time (AHT) and Af ... read more

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How important is for you to celebrate Christmas?
  • Ans. 

    Celebrating Christmas is important to me as it fosters connection, joy, and reflection during a special time of year.

    • Family Traditions: We gather for a big dinner, sharing stories and laughter, which strengthens our family bonds.

    • Community Involvement: I volunteer at local shelters during Christmas, helping those in need, which brings a sense of fulfillment.

    • Cultural Significance: Christmas represents values of kindness ...

  • Answered by AI
  • Q2. How often have you been given negative feedback?

Interview Preparation Tips

Interview preparation tips for other job seekers - They want to know how flexible you are and will you be available for business as and when required. That includes stretched hours, overtime.

Analyst Interview Questions & Answers

VMware Software user image Yashwanthi Gadiraju

posted on 12 May 2021

Interview Questionnaire 

1 Question

  • Q1. Prior experience
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Background about your current Organization
  • Q2. Your skill set and how it matches with the current Organization Skill set
  • Q3. Questions in Excel, Project Management, Process Flow Understanding

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was not really aware of what to do in an interview.

He/She did not know about the job responsibilities well when asked regards the role in depth.

Everything was asked generally picking up from resume and nothing great from a technical standpoint.

Not really sure of why the company was hiring when the interviewer had no idea about a lot of things. In terms of the skill set it was more than what was asked for and the interview extended from the given time frame with back to back questions yet ending up in no offer.

Not very clear about what the position is all going to be about.

I think the HR/Hiring Manager needs to be well aware of whom they have to send for the interview.

Analyst Interview Questions & Answers

Oracle user image harshit shrivastava

posted on 29 May 2021

I applied via Campus Placement

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the JD

Workday HR Interview Questions

5 questions and answers

Q. Why do you want to join Workday?
Q. Why are you looking for a new role?
Q. What are your expectations from this role and company?

I applied via Company Website and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quantitative aptitude, english, Data interpretation, basic finance, multiple choice, 30 minutes

Round 2 - Case Study 

A case study on US car industry, 20 minutes time to study the case and bring out analyses

Interview Preparation Tips

Interview preparation tips for other job seekers - Study the case well and engage in a discussion with your interviewer rather than trying to justify your observation
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Asked about everything that comes in Oracle Tech EBS role. From SQL, PLSQL to Sales Order Management processes. How business was carried out in my previous organization.

Interview Preparation Tips

Topics to prepare for Oracle Analyst interview:
  • SQL
  • PLSQL
Interview preparation tips for other job seekers - Be confident and try not to be wrong. If not sure about the answer, say so. Dont give blind guesses.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions on GL, AP and AR modules like Procure to Pay process with Journal entries, Order to Cash with journal entries, 4Cs, cash flows
Round 3 - Technical 

(1 Question)

  • Q1. Deep dive into into Implementation setups on AP, AR, support issues with solution, Primary Ledger, secondary Ledger, OTL - AR
Round 4 - One-on-one 

(1 Question)

  • Q1. Why did you quit previous company, why should we hire you, salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Concentrate on subject for which you have applied and should have tool knowledge
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Basic accounting questions
  • Q2. P&L and Balance sheet

Workday Interview FAQs

How many rounds are there in Workday Technical Support Analyst interview?
Workday interview process usually has 1 rounds. The most common rounds in the Workday interview process are One-on-one Round.
How to prepare for Workday Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Workday. The most common topics and skills that interviewers at Workday expect are Customer Support, Payroll, Analysts, Benchmarking and Computer Networking.
What are the top questions asked in Workday Technical Support Analyst interview?

Some of the top questions asked at the Workday Technical Support Analyst interview -

  1. have you handles sev1/sev2 all at once,how did you interac...read more
  2. Scenario based questions for customer interaction knowledge check eg how to han...read more
  3. Basics of troubleshooting to...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3/5

based on 1 interview experience

Difficulty level

Easy 100%
View more
Join Workday Your work days are brighter here.
Senior Software Engineer
19 salaries
unlock blur

₹22 L/yr - ₹54.2 L/yr

Salesforce Developer
18 salaries
unlock blur

₹21.6 L/yr - ₹40.4 L/yr

Senior Associate
16 salaries
unlock blur

₹20.5 L/yr - ₹34 L/yr

Analyst
15 salaries
unlock blur

₹19.1 L/yr - ₹21.5 L/yr

Software Developer
13 salaries
unlock blur

₹22.4 L/yr - ₹35.1 L/yr

Explore more salaries
Compare Workday with

Oracle

3.6
Compare

Amdocs

3.7
Compare

Automatic Data Processing (ADP)

4.0
Compare

24/7 Customer

3.5
Compare
write
Share an Interview