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Radiation Safety Officer (RSO) 5+ Years Remote
2COMS
posted 3 weeks ago
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Job Description
SUMMARY
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Job Title: Project Manager - Implementations
Department: Project Management
Job Description:
The Project Manager - Implementations is responsible for managing software implementation projects by
coordinating internally from pre - sale through order booking, site preparation, software installation,
configuration/verification, training, and customer clinical Go - Live, ensuring the customers achieve clinical
adoption quickly and efficiently. The Project Manager acts as the customers advocate, facilitating a
smooth hand - off to the Real Time Support Operations team.
Key Areas of Responsibility
Initiate projects in salesforce.com as customer orders are booked. Oversee 50-75
implementation projects at a time.
Coordinate schedules of customer resources along with internal resources to make efficient use
of time and achieve rollout goals. Ensure both parties are properly prepared and have allocated
the required resources for each step of the process.
Check - in on customers on a regular basis to ensure successful progression of the project in
terms of cost, schedule and software/workflow functionality with the ultimate goal of achieving
productive clinical usage and moving on to standard customer support.
Act as the customers advocate and liaison with other departments within the organization.
Capture detailed information about clinical or technical issues and roadblocks and translate that
into Product Development changes leading to improvement.
Work with the Sales Department during the sales process to help ensure their success and set
the customers’ expectations on roles, responsibilities, requirements, and timeframes for the
successful implementation of the products.
Assist with beta partners as they implement new modules and features and determine how these
changes might impact new users and implementations.
Skills, Knowledge & Experience
5+ years of software implementation experience, preferably in radiation therapy.
Proven Salesforce.com proficiency at the expert level
Ability to measure and analyze overall project performance in terms of project cost, project
schedule, Client software performance, and customer satisfaction.
Creative thinker able to identify and implement potential opportunities for process improvements
in terms of shortening project cycle times while increasing project resource utilization.
Proficiency in MS Office, MS Teams and JIRA issue tracking software.
Strong written and verbal communication skills
Excellent people and management skills to interact with customers, colleagues and cross -
functional teams, and SNC senior management.
Capable of managing across a diverse cultural spectrum worldwide (US, EMEA, APAC, CALA) and
the wide range of customer clinical and administrative environments (physicists, doctors, IT
departments, therapists, exec management, etc.)
Graduation or equivalent experience required
Requirements:
- Relevant educational background and experience in patient safety or related field
- Strong presentation and communication skills
- Effective intercultural work capabilities
- Commitment to timely completion of tasks and documentation
- Analytical and problem-solving skills
- Collaboration and teamwork abilities
Employment Type: Full Time, Permanent
Read full job description
What people at 2COMS are saying
What 2COMS employees are saying about work life
based on 427 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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