Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Linux Operations



Good to have skills :Microsoft Windows Server Administration, Splunk, Security Risk Assessment
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:The Hosting Services Consultant is a member of the Global Information Technology (IT) Infrastructure Services Organization. This position is responsible for professional and technical work related to Hosting Services. This is an advanced service supporting role, primarily responsible for the transitional and operational tasks/duties in support of Hosting Service implementations, that span across a broad-range of global services and solutions (Server, Storage, Unix/Linux/Windows Operating Systems, Virtualization and Datacenter Facilities).
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Ensure smooth operation of all systems

Implement new technologies for system enhancement

Train team members on new technologies
Professional & Technical




Skills:

Must To Have




Skills:

Proficiency in Linux Operations

Good To Have




Skills:

Experience with Microsoft Windows Server Administration

Strong understanding of system administration

Knowledge of network protocols and configurations

Experience in troubleshooting hardware and software issues
Additional Information:

The candidate should have a minimum of 5 years of experience in Linux Operations

This position is based at our Hyderabad office

A 15 years full time education is required

Qualification

15 years full time education