Hiring a US Voice Sales Specialist (Night Shift), US-based MNC Benzeen

Important Note for Applicants:

To save time and shortlist efficiently, an audio/video introduction is compulsory for this role. Applications without it will not be considered.

Applications without an Audio/video will not be considered.

Option 1: Upload your Naukri.com Video Profile
OR
Option 2: Record a 2-minute self-introduction Audio/video and send it to benzeenjobs@gmail.com

Your Audio/video should include:

• Your name and location
  
• Your experience in US sales/customer support
  
• Key skills (e.g., communication, objection handling, CRM tools)
  
• Why are you interested in joining Benzeen Auto Parts?

Your Audio/video will be used strictly for recruitment purposes by Benzeen and will not be shared externally. By submitting your Audio/video, you consent to its use for screening and evaluation.

Job description:

Benzeen Pvt Ltd is looking for a Voice Sales Agent with strong experience in the U.S. market, who can handle both sales and support queries from business and retail customers. The role requires excellent communication skills, a customer-first approach, and a result-driven mindset to drive conversions through calls, chats, and emails.

If you embody our core values P. A. R. T. S. (Proactive, Ambitious, Responsible, Team Player, and Sincere )

Then you are a valuable asset to our team. We would like to invite you to be a part of our dynamic work culture and attend an interview for this exciting role.

Role & responsibilities:

• Make outbound calls to U.S. customers and respond to inbound queries across calls, chats, and emails.
• Establish and maintain relationships with customers to understand their needs and preferences.
• Answer customer questions related to auto parts, pricing, availability, and the purchase process.
• Maximize sales performance by identifying customer needs and recommending relevant products/services.
• Work closely with the sales team to meet monthly sales targets and revenue goals.
• Follow up with customers to ensure satisfaction and address any post-sale concerns.
• Maintain accurate records of customer interactions, feedback, and sales activity in the CRM system.
• Collaborate with internal departments like finance, inventory, and service teams to ensure a smooth customer experience.
• Handle objections professionally and close sales effectively, while maintaining compliance and quality standards.

Preferred candidate profile:

• P.A.R.T.S. ( Proactive, Ambitious, Responsible, Team Player, and Sincere )
• Must have a strong command of English
• Basic knowledge of Cars and Auto Parts is a plus
• Must have an American Communication accent
• Must have good knowledge of Computers
• Must be ready for the Night Shift
• Must have Strong multitasking skills

Job Location: Work From Home ( Candidate must have a stable Internet connection, a Computer with a Web Camera, Power Backup, and a noise-free environment )

USA-based Company: https://www.benzeenautoparts.com

Company History: https://www.benzeenautoparts.com/about

Company Virtual Tour: https://www.youtube.com/watch?v=pShzUs8UIucJob