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63 Accenture Customer Service Associate Jobs
Customer Service Associate
1-3 years
₹ 2.1L/yr - 3.1L/yr (AmbitionBox estimate)
Chennai
Customer Service Associate
Accenture
posted 2 weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Language Translation - Customer Service
Designation: Customer Service Associate
Qualifications:BCom
Years of Experience:1 to 3 years
Language - Ability:Portuguese - Expert
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.
What are we looking for
Accounts Receivable Ledger MaintenanceAbility to handle disputesStrong analytical skillsCommitment to qualityWritten and verbal communication
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Qualification
BCom
Employment Type: Full Time, Permanent
Read full job description What Customer Service Associate at Accenture are saying
Rating based on 223 Customer Service Associate
reviews
Anonymous · Other
in Mumbai
Only salary on time and leaves. Otherwise they fool you as they make you work for 10hrs and mark your attendance for 9 hrs.
They will make you a sales agent after hiring for customer service and then the pressure for sales is put on our shoulders. 10hrs is such a long shift. No proper work force management
Customer Service Associate salary at Accenture
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