Hiring international Chat process executive

Location: [Bangalore, Brokfield, Kundanahalli]
🕒 Job Type: Full-time / Rotational Shifts
💼 Experience: 03 Years
💰 Salary: [19k take homr to 23k take home
🗣️ Language: Fluent in English (written)

Contact Person : HR Bhanumathi

📌 Job Summary:

We are looking for an enthusiastic and customer-focused International Chat Process Executive to join our support team. You will interact with global customers via live chat, email, and/or social media to resolve inquiries, troubleshoot issues, and provide product or service informationensuring an exceptional customer experience.

Note: Freshers with BE/BTECH AND POST GRADUATES ARE NOT ELIGIBLE TO APPLY

🔑 Key Responsibilities:

• Handle international customer queries via live chat and email support.
  
• Provide timely and accurate responses to customer issues.
  
• Maintain a high level of customer satisfaction and professionalism.
  
• Troubleshoot product or service problems by clarifying customer complaints.
  
• Escalate complex issues to relevant departments as needed.
  
• Follow communication procedures, guidelines, and company policies.
  
• Keep records of customer interactions and transactions.

🎯 Benefits:

• Competitive salary and performance bonuses
  
• Paid training and onboarding
  
• Health insurance & other perks
  
• Career development opportunities
  
• International work environment

📩 How to Apply:

Send your resume to [bhanumathi.bbb@sourcepointmortgage.com] with the subject line: Application for Chat Process Executive [Your Name]

Walk in address:

Brigade Tech Gardens, Kundalahalli, Brookefields Green Avenue, Kundalahalli, ITPL Main Rd, Phase 2, Brookefield, Bengaluru, Karnataka 560037

Note: Please carry your hard copy resume and govt id proof

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.