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31 Globiva Jobs
Customer Support Executive
Globiva
posted 3 weeks ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Roles and Responsibilities
- Handle customer queries via phone calls to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers through effective communication skills.
- Identify opportunities for upselling/cross-selling relevant products/services based on customer needs.
- Collaborate with internal teams to resolve complex issues that require escalation.
INTERESTED CANDIDATES CALL HR TANYA (7355691252)
Employment Type: Full Time, Permanent
Read full job description
What people at Globiva are saying
Rating based on 63 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
Office good and working persons good
- Salary - Good
+1 more
Dislikes
Everything was good there but after some time they pressurised the employees for csat it's totally depend upon cx not agent
- Promotions - Poor
Customer Support Executive salary at Globiva
reported by
153
employees
₹1.4
L/yr - ₹4.4
L/yr
12%
less
than the average Customer Support Executive Salary in India
View more details
What Globiva employees are saying about work life
based on 1.6k employees
Strict timing
Rotational Shift
No travel
Day Shift
Globiva Benefits
View more benefits
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