Customer Service Executive

Job description

• Role & responsibilities : -

Interface with Customers via EMAIL / Inbound calls for the purpose of resolving routine problems with products or services

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.

*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

• Candidate Profile-

*Graduation Mandatory with 1 year of experience in Blended Process.

*Excellent verbal and written communication skills.

*Flexible with 24/7 Environment.

• Requirements:

• Previous experience in BPO sales or customer service is highly desirable.
• Excellent communication skills, both verbal and written.
• Strong persuasive and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Good problem-solving skills and ability to handle objections effectively.
• Proficiency in using CRM software and other sales tools.
• Graduation Mandatory.

• Benefits:

• Competitive salary package with attractive incentives and bonuses.
• Comprehensive training and ongoing professional development.
• Opportunities for career growth and advancement within the company.
• Health insurance coverage.
• Paid vacation and sick leave.
• Fun and engaging work environment with regular team-building activities.

How to Apply:

Virtual Interviews Available call or WhatsApp- 8851734054 HR Anamika