Manager HR Data Analysis

Career Category Human Resources Job Description

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today.

ABOUT THE ROLE

Role Description:

Amgen is seeking a Manager HR Data Analysis Human Resources - Workforce Administration. The Manager HR Data Analysis Human Resources - Workforce Administration will report to the Associate Director HR Technology.

The successful incumbent will have previous managerial experience with extensive experience with HR administration to provide support to staff, managers and key HR stakeholders as a member of our service delivery team.

Roles Responsibilities:

• Leads the HR Workforce Administration Team (WFA) by providing best practices, handling escalations and ensuring data accuracy and confidentiality.
• Responds to escalated inquiries and issues related to Amgen s Workday system
• Performs audits and controls on HR Master Data and transactions
• Monitor and ensure performance of Amgen s Workday system
• Generates HR Data reports within Workday
• Performs transactional work in Workday using EIBs and mass operations management (MOM) tools
• Advises HR and Employee Service Stakeholders on HR System solutions and best practices
• Provides excellent customer service as measured by Quality Standards and SLA s
• Assigns and Audits HR system security roles
• Perform system testing, and support the configuration of the HR system to meet business goals
• Maintains content in the team s knowledgebase and suggests improvements for ongoing development
• Contributes to knowledge sharing within the team, providing on-floor support and training the call center representatives on HR system processes.
• Leads other projects/activities, as needed, and participate in cross-functional process improvements
• Identify opportunities for HR process improvement based on frequent contact with HR and Employee Service Stakeholders

Basic Qualifications and Experience:

• 5 years minimum experience in human resources with hands on experience with Workday
• 4 years experience managing an operations team that handles HR mass transactions
• Master s degree, OR
• Bachelor s degree and 5 years of HR IS experience

Functional Skills:

Must-Have Skills:

• Strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits
• Experience in creating and using Workday reports
• 5+ years experience in human resources and corporate service center supporting Workday
• 4+ year s experience managing an operations team that handles HR mass transactions

Soft Skills:

• Excellent analytical and troubleshooting skills
• Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail
• Strong verbal, written communication and presentation skills
• Ability to work effectively with global, virtual teams
• Strong technical acumen, logic, judgement and decision-making
• Strong initiative and desire to learn and grow
• Ability to manage multiple priorities successfully
• Exemplary adherence to ethics, data privacy and compliance policies

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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