Talent Acquisition Operations - Associate

Career Category Human Resources Job Description

Associate Talent Acquisition Operations

Join Amgens Mission to Serve Patients

If you feel like you re part of something bigger, it s because you are. At Amgen, our shared mission to serve patients drives all that we do. It is key to our becoming one of the world s leading biotechnology companies. We are global collaborators who achieve together researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It s time for a career you can be proud of.

What you will do

Let s do this. Let s change the world. In this vital role, you will be responsible for optimizing recruitment processes and managing recruitment operations to ensure a seamless hiring experience for candidates and hiring managers. This position will also play a key role in delivering best-in-class recruitment services to ensure Amgen is positioned to attract and recruit exceptional talent.

• Collaborate with recruiters and total rewards team to identify process bottlenecks and recommend improvements.
• Efficiently manage end-to-end processes within the assigned field, with a focus on Background Verification or Offer Desk operations.
• Manage and optimize the Applicant Tracking System (ATS) and other recruiting tools.
• Track key recruitment metrics (e. g. , offer-joiners, time-to-fill, conversion ratios, source mix, etc. ) and generate regular reports.
• Analyze hiring trends and provide insights to drive strategic decision-making.
• Maintain data accuracy and documentation to support compliance audits.
• Ensure recruiting processes comply with legal and regulatory requirements.
• Support initiatives to enhance the candidate experience, including communication templates, and feedback collection.
• Partner with HR, finance, and procurement teams to manage vendor contracts and budgets.
• Ensure timely updates and follow-ups to manage expectations and streamline recruitment operations.

What we expect of you

• Graduation or post-graduation.
• 3 to 6 years of experience in Human Resources.
• Having experience in Offer Desk or Background Verification or HR Back-office operations is a value addition.
• Knowledge of Client Relationship Manager (CRM) tools such as Eightfold, Applicant Tracking Systems (ATS) such as Workday.
• Exercise discretion and sound judgement.
• Uses analytical approach and has ability to think proactively and strategically throughout the recruitment.
• Good communication and presentation skills with the ability to express ideas in a persuasive, confident, organized and eloquent manner.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

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