Business Analyst

Essential Services : Role & Location fungibility

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.  

About the role
As a Business Analyst, you will be responsible for successful delivery of application solutions that meet business stakeholders expectations according to agreed-upon scope and timelines. This role leads strategic projects from functional design to implementations, which includes requirements gathering, analysis, software design, testing, documentation and implementation support. As a Business Analyst you will be responsible for planning and managing all activities within the assigned Technology Group. This includes application development, maintenance and enhancement etc.
driving revenue, while keeping NPS at the core of your engagement and following the Banks philosophy of Fair Customer, Fair to Bank.

Key Responsibilities

Identify Opportunities Ensure the applications are developed in a way that complies with architectural standards and established methodologies, policies and practices
Collaboration Coordinate projects with business users, development staff, support staff and infrastructure teams and effective communication with technical and non-technical stakeholders across multiple initiatives
Process Compliance Knowledge on application development & deployment processes and SDLC.
Service Orientation Must be able to take high-level directives and lead the effort of developing start-to-finish project plans based on internal project management framework & lifecycle process.

Database Knowledge: A high level of technical skill and database expertise combined with excellent planning and execution skills is required.

Qualifications & Skills
Educational Qualification: B-Tech/BE in IT/Computer Science, Electronics/Electrical, Full time.
Analytical Mindset: Analytical, Problem solving and conceptual skills including the ability to analyse processes through logical and creative thinking
Experience with Quantitative Tools: Basic knowledge on JAVA/HTML/.NET technologies. Experience in working with Oracle MS-SQL Databases would be an added advantage

Documentation Aware of documentation formats like BRD, FRD, HLD and DLD
Communication Skills Good oral and written communication skills.
Synergize with Team Regular interaction with business/ product/functional teams.

About the Business Group

The Technology Group at ICICI Bank is at the forefront of our operations and offerings, which are focused on leveraging state-of-the-art technology to provide customer-centric solutions. This group plays a pivotal role in our vision of the transition from Bank to Bank Tech. Further, the group offers round-the-clock support to our entire banking ecosystem. In our persistent efforts to offer products and solutions that truly touch customers, we believe unlocking the potential of technology in every single engagement would go a long way in creating customer delight. In this endeavor, we also tirelessly ensure all our processes, systems, and infrastructure are very well within the guardrails of data security, privacy, and relevant regulations.