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89 ICON Plc Jobs

Site Specialist II

3-6 years

Chennai, Bangalore / Bengaluru

1 vacancy

Site Specialist II

ICON Plc

posted 1 day ago

Job Description

Site Specialist II - Office Based - India
We are currently seeking a Site Specialist II to join our diverse and dynamic team. As a Site Specialist II at ICON, you will play a key role in maintaining critical clinical systems, supporting site activation activities, and contributing to the smooth delivery of trials through effective technical coordination, system management, and regulatory compliance.
What you will be doing
Manage and support ICON s Investigator Database across production, development, and test environments, ensuring performance and system readiness.
Provide application support by implementing, configuring, and testing enhancements and new releases, working closely with end users and IT teams.
Resolve user issues and service requests via ServiceNow, manage user access, and maintain system and training documentation.
Support the Investigator Survey Tool and ensure successful integration with ICON systems, including Salesforce.
Collaborate with Site Partners to facilitate site activation, ensuring timely collection and tracking of regulatory and start-up documentation in accordance with ICH/GCP and local regulatory requirements.
Your profile
Experience in application support, technical operations, or system administration within clinical research, life sciences, or healthcare.
Prior experience working with Salesforce systems , including managing user access, troubleshooting, and maintaining data integrity.
Strong problem-solving skills and the ability to communicate effectively across cross-functional teams and global stakeholders.
Knowledge of regulatory processes related to clinical trial start-up and site activation, including documentation and TMF compliance.
Working knowledge of ICH/GCP guidelines, country-specific regulations, and service management tools such as ServiceNow.

Employment Type: Full Time, Permanent

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What people at ICON Plc are saying

What ICON Plc employees are saying about work life

based on 858 employees
74%
95%
76%
98%
Flexible timing
Monday to Friday
No travel
Day Shift
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ICON Plc Benefits

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Meaningful Work
Rewards & Benefits
Career Advancement
Vibrant Culture
Submitted by Employees
Work From Home
Free Transport
Health Insurance
Cafeteria
Job Training
Team Outings +6 more
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ICON Plc Chennai Office Location

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Chennai Office
CHENNAI ONE IT PARK (SEZ) 4th Floor, Phase II, North Block – B Pallavaram - Thoraipakkam - 200ft Road Thoraipakkam, Chennai - 600097 TamilNadu, India Chennai
600097

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