Sr Manager Customer Success & Account Manager

Job Brief

We are currently hiring a Presales/ Product Sales Specialist to join our Branding Solutions team and provide solutioning support to our Key Account Managers and top customers.

As our new Product Sales Specialist Employer Branding, you will be tasked with two primary objectives: growing the existing revenue and expanding the customer base for our branding solutions. This role involves targeting a diverse range of customers, including large corporates, SMBs, Captives, Startups and performing tasks such as identifying employer branding opportunities, assessing customer needs, suggesting the right product/solution across Naukri/ IIMJOBS/Hirist/AmbitionBox and NaukriCampus.

Upselling, and collaborating on go-to-market strategies, particularly for Captives and large corporates to ensure we get a wide coverage and customer benefits from our breadth of offerings.

Main Responsibilities

Your main responsibilities will include:

• Developing solutions and organizing, planning, creating & delivering compelling proof of

concept demonstrations

• Ensuring solutions stated in the proposition are best practices and in line with client requirements
• Managing the presales process by creating solutions and proposal documents
• Working closely with Sales to ensure the successful closure of the sales process
• Liaising with Product Managers to provide feedback from clients about product requirements

• Keeping abreast of market trends and product & competitor landscapes
• Plan and implement a recruitment marketing and employer branding strategy to attract high-quality applicants for our clients
• Plan and manage recruitment campaigns
• Track, measure and report on campaign results
• Oversee clients career site and suggest improvements

Other responsibilities will include:

• Focus on driving long-term sustainable growth for the business
• Collaborating with customers and the extended teams (Customer Success and Content) to generate a comprehensive and growth plan for accounts

Key Requirements

• You possess a Degree in Engineering or an MBA
• You have prior experience in recruitment marketing or talent branding
• You possess strong problem-solving and prioritization skills
• You have strong presentation skills
• You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders
• Open and willing to travel