InspireOne - Branch Head & Facilitator (6-10 yrs)

Objective of the Role

- Supervising Branch Operations for Bangalore and supporting Business Development Activities

- Supervising branch employees and representing the company with clients

- Facilitation of training programs and others as per the defined standards

- Project management

- Ensuring customer satisfaction and delight

- Training need analysis, customization of solutions, business development, pre-sales support in terms of solutioning and closing business are an active part of this role.

Key elements of the role

Solution/Training Delivery:

- Facilitation of training/Consulting programs as per the plan

- Ensuring client satisfaction through meeting and exceeding quality standards of delivery

Project Management:

- Managing client projects effectively

- Conducting Project reviews

Product Development:

- Facilitate in the development and customization of Inspire One Products

Client Relationship Management:

- Maintain excellent Client Relationships to enhance customer satisfaction.

Challenges for the role

- Delivering solutions at multiple levels within organizations and customizing solutions for different industries.

- Flexible with work timings and being able to work under pressure

- Travel will be required

- Analytical ability to draw conclusions from facts and analyze a problem to understand root causes

- Collaborating with cross functional / locational teams to build bespoke solutions for the client

- Demonstrate high result orientation by meeting business targets and achieving results within deadlines

- Developing / guiding team members to utilize their full potential.

Key Competencies for the role

- Exceptional facilitation skills

- Project Management skills

- Relationship Management skills

- Analytical skills and strong business acumen

- Presentation making skills

- Achievement Orientation

- Consultative Mindset

- Learning Agility and strong focus on self development

- Ability to position oneself at senior level

- Experience in Sales training will be an added advantage.

Benefits to the person

- Opportunity to work with multiple levels across industries

- A chance to develop and customize solutions for different industries

- Opportunity to develop a strong consulting mindset and work in the L&D culture

- A chance to deliver global programs, and working with global know-how

- Opportunity to work with clients from leading Fortune 500 companies