Specialist, Bid Support

Title: Specialist, Bid Support

Reporting to: Assistant Manager, Bid Support

Key stakeholders: Proposal Managers/Directors, Bid Coordinators, Sales Enablement and Operations Leads, Subject-Matter-Experts

Duties & responsibilities

• Work collaboratively with the Sales Leads and proposal manager to provide support for varied presales solution aspects, including bid-response.
• Lead the kick-off calls, coordinate with department heads to identify specific stakeholders for individual bids, and act as the main contact-point for process execution.
• Manage the bid portals and provide regular updates to Bid Managers/Directors on projects in the pipeline.
• Complete first baseline draft RFP response, proactively pulling baselines from proposal databases & baselines libraries. Would need to edit or re-write the responses to provide the best suited response. Gradually, start developing RFPs end to end, while actively engaging with Sales Lead or Project Managers and/or Account Team.
• Own the development of tailored CVs/Bios/Case studies working with the business lines and SMEs.
  • Engage with all organizational SMEs to ensure that their inputs are incorporated in a timely manner.
• Undertake research on customer and opportunity and gather competitive information to feed into bid-evaluation process and responses.
• Contribute to the development of slides for bid presentations in PowerPoint, in coordination with the proposal manager, bid coordinator, and graphic design specialists.
• Assist in preparing qualification and client proposal materials by bringing the best of the practice and delivering high quality client development materials.
• Identify unique questions & responses in completed bids, and update the baselines with new content or coordinate with KM colleagues to have this closed

Performance objectives

• Ability to understand companys service lines, business dynamics, and value proposition, and showcase the same through accurate, comprehensive and well-written draft responses
• Ability to share ideas, display proactiveness, ownership of individual tasks, contribute to team projects, and ensuring closure in strict timelines
• Teamwork, timeliness, quick learning, resourcefulness, ability to ideate would be the key traits
• Should be open to support during peak hours or after-office hours to contribute towards urgent client submissions

Key skills

• Experience in Proposal Management / Support from a reputed firm
• Content writing, content/knowledge management
• Excellent written, verbal and interpersonal communications skills
  • To present and discuss ideas, plans, viewpoints effectively with all levels of staff including business and technical stakeholders
• Proficient with MS Office (Word, PowerPoint and Excel)
• High attention to detail with consistent high-quality deliverables
• Able to work on strict turnaround times, and have a problem-solving approach
• Functional experience of MS Office (Word, PowerPoint and Excel); proficiency in formatting/design will be a plus
• Good to have:
  • SharePoint Creating lists/libraries/sites
  • Experience in Real Estate industry, especially construction or project management

Employee specification

• Post-Graduate, with excellent academic credentials
• 8-10 years of relevant experience from a professional services firm, including proposal editing and writing