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10 Lemma Technologies Jobs

Jr. Tech Operations

1-4 years

Pune

1 vacancy

Jr. Tech Operations

Lemma Technologies

posted 3+ weeks ago

Job Role Insights

Flexible timing

Job Description

Research and identify solutions to software and hardware issues.
Diagnose and troubleshoot technical issues, network configuration.
Ask customers targeted questions to quickly understand the root of the problem.
Track computer system issues through to resolution, and basics of system setting.
Talk clients through a series of actions, either via phone, email, or chat, until they ve solved a
technical issue.
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
Rotational Shifts
Skills Required:
Hands-on experience with Windows/Linux/Androids.
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and troubleshoot basic technical issues.
Familiarity with remote desktop applications and help desk software (e.g., Anydesk,
TeamViewer)
Well versant and hands-on with Microsoft Excel
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal

Employment Type: Full Time, Permanent

Read full job description

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What people at Lemma Technologies are saying

What Lemma Technologies employees are saying about work life

based on 24 employees
63%
100%
72%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Lemma Technologies Benefits

Cafeteria
Work From Home
Team Outings
Education Assistance
Soft Skill Training
Health Insurance +6 more
View more benefits

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