Team Leader - SmartCare

Minimum 4 Yrs experience with Normet Service (or with Normet Equipment), working in any of HZL mines.

Good understanding about the Smart Care & Project Module (The Fleet Management System).

Educational Qualification :

Diploma / BE (Mechanical / Electrical)

As Team Leader, must have responsibility for the Parts & Service - digital solutions and services offerings including maintenance and support activities of the System, and service all equipment & data ware related to the System through:

• System Availability
• System Optimization
• Continuous Improvement Techniques
• New Technology Consideration and Testing
• Cost Effectiveness
• Customer Satisfaction
• Effective Subordinates
• Safety, Health & Environmental Effectiveness

• Installation and commissioning of all hardware and software according to the project plan and as advised by team leader.
• Building data monitoring capabilities.
• Defining road map and schedule for product development.
• Maintenance of hardware and software and troubleshooting of the same to ensure 95% up time of the system.
• Will be self-sufficient to run the system once commissioned along with the team other than analytics part.
• Ownership of Data Communication and transfer system, Data analytics and as required associated troubleshooting in all fleet at HZL. Coordination with all site to keep the installation healthy so that data are available in HZL and Normet server.
• This service is rendered both on surface & underground to the Support Operations (or structures) according to System specifications & requirements.
• You are responsible for overseeing the performance to ensure customer satisfaction and success. You continuously identify and execute improvements to the solutions. You also support the development of required capabilities to execute on the road map and delivering on the vision in the mid to long.
• Develop and implement automation solutions for manual systems to improve efficiency and ability to operate in geographical scattered operational and management teams.
• Develop strategies to encourage users to use new technologies for streamlines, shared and efficient way of working.
• Control Digitalization project schedules to ensure that infrastructure improvement plans are completed on time and on-budget, according to the project plan.
• Develop and organizational digital transformation strategy to ensure the is an organizational understanding of digital development with clear objectives and timelines.