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Oracle Middleware & Cloud Support Engineer
Oracle
posted 1 week ago
Job Role Insights
Flexible timing
Job Description
We are looking for a dedicated and experienced Oracle Middleware Cloud Support Engineer to join our team. The candidate should have strong expertise in Oracle SOA Suite , Oracle Identity Access Management (IAM) , Oracle Fusion Middleware , WebLogic Server , and Oracle Cloud Infrastructure (OCI) . Experience with Oracle Database is a strong plus.
Key Responsibilities:
- Provide 24x7 production support for Oracle Fusion Middleware environments.
- Perform provisioning, upgrades, patching, and routine maintenance of SOA, IAM, WebLogic, and related components.
- Execute and support migration activities to Oracle Cloud Infrastructure (OCI).
- Monitor application and infrastructure health, troubleshoot issues, and perform root cause analysis.
- Collaborate with cross-functional teams for environment setup and incident resolution.
- Maintain accurate documentation of configurations, processes, and runbooks.
Required Skills:
- Hands-on experience with Oracle SOA Suite, Oracle IAM, and WebLogic Server.
- Strong understanding of Oracle Fusion Middleware architecture and components.
- Proficiency with OCI services including compute, storage, networking, and identity.
- Familiarity with automation tools and scripting for provisioning and maintenance tasks.
- Exposure to Oracle Database administration is a plus.
- Willingness and ability to work in 24x7 rotational support shifts.
- Environment Provisioning: Deploy and configure Oracle SOA Suite, IAM, WebLogic, and other Oracle Fusion Middleware components on Oracle Cloud Infrastructure (OCI) and on-prem environments.
- Day-to-Day Support: Provide operational support for production, development, and test environments, ensuring high availability and performance of middleware systems.
- Incident Problem Management: Troubleshoot and resolve technical issues, perform root cause analysis, and implement preventive measures.
- Migration Upgrade Activities: Plan and execute migration of environments from on-premise to OCI and perform upgrades and patching of middleware components with minimal downtime.
- Monitoring Automation: Monitor system health, performance, and availability using OCI tools and third-party solutions. Automate repetitive tasks through scripting or automation tools.
- Security Compliance: Ensure middleware environments comply with security standards and manage access control via Oracle IAM.
- Collaboration: Work closely with infrastructure, application development, and database teams to ensure integrated support for business applications.
- Documentation: Create and maintain detailed documentation for environment setups, standard operating procedures, and troubleshooting guides.
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
Read full job description
What people at Oracle are saying
Rating based on 10 Cloud Support Engineer
reviews
Anonymous · Engineering - Hardware & Networks
in Hyderabad / Secunderabad
Likes
Good work life balance
Dislikes
Job security every year they are target atleast 2 people to terminate and if it requires they will hired again they will terminate after 2-3 years
Cloud Support Engineer salary at Oracle
reported by
44
employees
with 1-10
years exp.
₹9.5
L/yr - ₹16.3
L/yr
11%
more
than the average Cloud Support Engineer Salary in India
View more details
What Oracle employees are saying about work life
based on 5.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
Submitted by Company
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
Submitted by Employees
View more benefits 
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