Orchids - Operations Manager (5-12 yrs)

Job Title: Operations Manager

Job Summary:

We are seeking a highly organized and adaptable Operations Manager to oversee and streamline the day-to-day operations of our central functions, including HR, Finance, Technology, Admin, and MIS. The ideal candidate will have a strong analytical mindset, excellent communication skills, and proficiency in data management tools such as Excel and Power BI. This role requires a proactive individual who can effectively - coordinate across departments, drive operational efficiency, and support strategic decision-making-.

Key Responsibilities:

- Oversee daily operations of HR, Finance, Technology, Admin, and MIS functions to ensure seamless execution.

- Act as a central coordination point between departments to improve efficiency and cross-functional collaboration.

- Analyze operational data, generate reports, and provide insights to drive informed decision-making.

- Develop and maintain dashboards and reports in Excel, Power BI, and other relevant tools.

- Work closely with leadership to identify process gaps and implement -process improvements.

- Ensure adherence to policies, compliance, and operational best practices.

- Assist in budget planning, resource allocation, and performance tracking across functions.

- Support the technology team in implementing automation and digital transformation initiatives to improve operational efficiency.

- Handle ad-hoc operational requirements, demonstrating flexibility and problem-solving skills.

Required Qualifications

- Education: MBA in Operations or a related field.

Experience:

- Minimum 5+ years in operations management, preferably handling multiple functions.

Technical Skills:

- Advanced Excel (Pivot tables, Macros, Data Analysis).

- Experience with Power BI or other data visualization tools is an advantage.

- Familiarity with ERP/HRMS/Finance software is preferred.

- Communication & Coordination: Strong ability to liaise with multiple teams and drive execution.

- Problem-Solving Mindset: Ability to handle multiple priorities and adapt to dynamic business needs.

Preferred Skills:

- Exposure to business process automation and technology-driven improvements.

- Ability to work in a fast-paced, high-growth environment.

- Strong analytical and decision-making skills.