Growth Manager, SME

Key Account Manager (Manager), Growth - B2B Payment Gateway
Payments in the Online Merchants Business
The PhonePe payment solution for merchants & consumers is historically known to be a
multi-instrument payments container and enables key merchants across various industry
segments in the ecosystem to accept payments digitally from their consumers.
Our vision is to scale the merchants payments business by being the most reliable and easiest to
implement payments solutions platform for merchants. The PG ecosystem has significantly
evolved over the last few years from a plain vanilla heavy implementation to a UI driven, simple
integration of a suite of products that allow merchants to not just accept payments but handle
almost all of their money movement needs. The endeavor is to provide the best-in-class
consumer and merchant experience in the context of digital payments and develop deep
partnerships with the merchants in driving various business priorities.
About The Role
A person in this role would be responsible for expanding PhonePe’s payments footprint in the
Online Merchants ecosystem. This is an individual contributor role and one would have to own
end-to-end accountability for building PhonePe’s acceptance network across a set of key
merchants operating in the country.
The PhonePe payments platform facilitates consumer transactions across all major use cases in
the online space and there is a big merchant acceptance network which has been created in a
very short timeframe. With fast growing business categories in the online space, it is imperative
to drive sustainable growth and differentiation and this role would be responsible for
accomplishment of this objective. This role would be responsible for managing key partners and
growing PhonePe's Online payments.
Key Responsibilities
1. Build solid relationships & rapport with the key stakeholders on the merchant’s side for
the identified set of merchants.
2. Develop an understanding of the prospective merchant’s business environment and
prepare merchant specific contextual growth strategies. This would need one to be good
with data/ understanding of businesses in the category’s context and basis this one
should be able to outline the value which PhonePe can add to their business.

3. Pitch PhonePe’s latest solutions along with the overall business proposition to the key
stakeholders. This would need one to be comfortable with having multiple discussions
with CXO’s/ Senior Management on the merchant’s side.
4. Be accountable for all business metrics (both topline & bottomline) of the portfolio
along with all key inputs which would drive the business.
5. Be responsible for growth and development initiatives across all merchant segments and
for drawing out the consumer and merchant adoption plan and work with various
stakeholders to operationalize the plans.
6. Have to understand the various category dynamics and build out a solutions roadmap
for the category basis the same.
7. Have a strong product/ solutioning orientation and ability to work with internal product
and engineering teams to accomplish this objective.
8. Work out the commercial terms of the partnership with the merchant in cases of new
product/ feature/ instrument launches. This would need one to be good with numbers
and negotiating capabilities.
9. Work with the PhonePe and Merchant legal teams to finalize the partnership
agreements as and when needed. This would need one to understand PhonePe and the
Merchant’s business end-to-end and identify all relevant elements to be covered under
the partnership agreement.
10. Work with the Bizfin team and different functional teams on the merchant’s side to
finalize the longer-term business plans and model of engagement between the PhonePe
teams and the Merchant’s teams.
11. Develop a holistic understanding of the overall digital payments landscape in the
country/developments/opportunities and help adapt PhonePe’s go-to-market plans in
the enterprise business segment accordingly.
12. P&L Management: Responsible for account's top-line and revenues
If you:
1. Have a passion for business development.
2. Experience in handling/ generating revenue for the organization.
3. Want to create an impact in one of the most dynamic business environments.
4. Find meeting new people and forging lasting relationships exciting
5. Are comfortable working with multiple functions and stakeholders-CXO’s/Senior
Management/Legal Teams/Commercial Teams/Tech Teams on both the Merchant’s side
as well as on PhonePe’s side
6. Solutioning mindset. Should be able to work with Product & Tech teams seamlessly.
7. The candidate should be comfortable with all aspects of planning, budgeting, tracking
and optimization of costs.
This is the role for you!

Eligibility
1. Minimum 4-5 years of overall experience, 1-2 years of relevant payments and industry
experience.
2. A significant part of this experience should be across E-Commerce/ Digital Payments/
Edtech/ BFSI Sectors in the Sales/Business Development/ Account Management/Usage
& Retention Domains.
3. Prior experience in payment gateway space would be preferred.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating
the right environment for you is just one of the things we do. We empower people and trust
them to do the right thing. Here, you own your work from start to finish, right from day one.
Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology
that impacts millions, ideating with some of the best minds in the country and executing on
your dreams with purpose and speed, join us!
Challenges
Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each
step defines every day for a developer at PhonePe. Though we engineer for a 500 million+
strong user base, we code with every individual user in mind. While we are quick to adopt the
latest in Engineering, we care utmost for security, stability, and automation. Apply if you want
to experience the best combination of passionate application development and product-driven
thinking.