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Applicant - Travel CLM
Sutherland Global Services
posted 1 day ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Handle travel-related service requests through inbound/outbound voice communication.
- Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer needs.
- Review and verify passenger and ticketing information to ensure accuracy and compliance with airline policies.
- Coordinate with airline helpdesks or internal support teams to resolve complex booking/ticketing issues.
- Maintain process quality and SLAs while delivering exceptional customer service.
Employment Type: Full Time, Permanent
Read full job description
What people at Sutherland Global Services are saying
What Sutherland Global Services employees are saying about work life
based on 7.7k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Sutherland Global Services Benefits
Submitted by Company
Worklife Balance Perks & Bonuses Employees Allowance Paid Vacation Food Vouchers Health insurance
Submitted by Employees
View more benefits 
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Sutherland Global Services, 101, Interface Building No - 16 Off Link Road, Malad (W)
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Maharashtra 400064
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